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The Plaza Hotel Kuala Lumpur

Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
+60 326 982 255

RM 103+

Overall guest ratings

7.0/10 Good
Based on 1,616 reviews

Review highlights

  • 8.6
  • 6.5
  • 4.1
  • 3.0

Nearby

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    About

    The Plaza Hotel puts you within a 10-minute drive of Merdeka Square and Petronas Twin Towers. For a bite to eat, guests can check out Piano Bistro, which serves lunch. Also, Petaling Street and Malaysian Houses of Parliament are within a short drive.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,616 reviews
    • 8.6 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      6.4 "Only 64% thought the service was professional."
    • 6.4 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.2 "98% thought the tv was sub-standard."
      1.7 "83% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      1.9 "81% had problems with the shower."
    • 3.0 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 2.3 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 630 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.6 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 6.5 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      3.2 "68% didn't like the uncomfortable beds."
      2.0 "80% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.2 "98% thought the tv was sub-standard."
    • 2.8 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 2.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 371 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 4.7 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      2.5 "75% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      0.2 "98% thought the tv was sub-standard."
      1.3 "87% found problems with the furniture."
    • 2.9 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 2.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 1.7 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 177 reviews
    • 8.7 "Good value."
    • 8.5 "Location is great."
    • 6.8 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 6.2 "Average comfort."
    • 6.1 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 2.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 436 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.6 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 4.0 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      3.2 "68% didn't like the uncomfortable beds."
      2.8 "72% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.3 "97% thought the tv was sub-standard."
    • 3.1 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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