Overview

Heritage Sixteen

16 Lebuh Cranarvon, George Town (Penang) 10100, Malaysia
+60 4261 0019

RM 26+

Overall guest ratings

7.9/10 Good
Based on 238 reviews

Review highlights

  • 9.5
  • 9.5
  • 9.4
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    Located in Chinatown, this guesthouse is within a 10-minute walk of Loo Pun Hong, Camera Museum, and Leong San Tong Khoo Kongsi. Clan Jetty and Pinang Peranakan Mansion are also within 15 minutes.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Bicycle hire
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • No smoking
    • Restaurant
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 238 reviews
    • 9.5 "Excellent breakfast."
    • 9.5 "Food is to die for."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 8.1 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
    • 4.4 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.4 "76% said rooms were small."
      1.8 "82% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 133 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 9.4 "Excellent breakfast."
    • 4.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
    • 3.5 "Internet is poor."
      2.7 "73% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 30 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 4.7 "Rooms are not good."

    Overall rating

    7.7 Good
    Based on 73 reviews
    • 9.4 "Excellent breakfast."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 4.1 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.4 "76% said rooms were small."
      1.7 "83% criticized the small bathroom."
    • 3.2 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      1.7 "83% criticized the small bathroom."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly service"
    data provided by TrustYou

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