Overview

Relais Hotel Centrale

Via Dei Conti 3, 50123 Florence, Tuscany, Italy
+39 055 215 761

RM 330+

Overall guest ratings

8.4/10 Excellent
Based on 1,969 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.4
  • 5.9

Good to know

  • Clean rooms
  • Wonderful sightseeing
  • Friendly service
  • Train station is close

Nearby

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    About

    Fully remodeled and renovated, the hotel is located in the heart of Florence, a stone's throw from the Cathedral and the city's main attractions. Just a few yards from Santa Maria Novella train station, the Fortezza da Basso (home of the most important exhibitions) and the conference center. Its ideal location within the prestigious Palazzo Malaspina and the Palazzo dei Conti is the framework for a fine and well-furnished hotel with a vibrant atmosphere

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,969 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
      10.0 "Near to public transport, according to 100%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.4 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.6 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
      10.0 "100% were happy with the price."
      9.5 "95% loved the menu selection."
      7.8 "78% enjoyed the side dishes."
      10.0 "100% enjoyed the snacks that were offered."
    • 6.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
      6.9 "Only 69% said the rooms were modern."
      5.3 "Only 53% thought the furniture was functional."
      5.6 "56% thought the kitchenette was ok."
    • 5.9 "Internet is average."
      5.6 "56% thought the wifi quality was ok."

    Overall rating

    8.7 Excellent
    Based on 1,063 reviews
    • 9.8 "Excellent breakfast."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      7.7 "Easily accessible by car, said 77%."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.6 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
      9.5 "95% loved the menu selection."
    • 7.5 "High comfort."
      7.7 "77% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      7.2 "72% liked the big bathroom."
    • 6.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      7.0 "70% appreciated the modern rooms."
      5.7 "Cleanliness of the bathroom was average, said 57%."
      5.0 "Only 50% thought the furniture was functional."
    • 5.9 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
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    Overall rating

    8.7 Excellent
    Based on 334 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.2 "Excellent breakfast."
    • 8.8 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
    • 7.7 "Good vibe."
    • 6.1 "Rooms are ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    View all review categories

    Overall rating

    8.0 Good
    Based on 571 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.2 "Food is delicious."
    • 6.3 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
      6.9 "69% thought the bathroom was big enough."
    • 5.9 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      6.9 "69% thought the bathroom was big enough."
      6.4 "Only 64% said the rooms were modern."
      5.1 "51% thought the kitchenette was ok."
      5.1 "Only 51% thought the furniture was functional."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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