Overview

Relais Hotel Centrale

Via Dei Conti 3, 50123 Florence, Tuscany, Italy
+39 055 215 761

RM 486+

Overall guest ratings

8.5/10 Excellent
Based on 1,919 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.3
  • 5.8

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    Fully remodeled and renovated, the hotel is located in the heart of Florence, a stone's throw from the Cathedral and the city's main attractions. Just a few yards from Santa Maria Novella train station, the Fortezza da Basso (home of the most important exhibitions) and the conference center. Its ideal location within the prestigious Palazzo Malaspina and the Palazzo dei Conti is the framework for a fine and well-furnished hotel with a vibrant atmosphere

    Less More
    accorhotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,919 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.8 "Food is delicious."
      9.8 "Yummy desserts, said 98%."
      8.2 "82% enjoyed the snacks that were offered."
      10.0 "100% were happy with the price."
      9.5 "95% loved the menu selection."
      9.1 "91% enjoyed the side dishes."
    • 6.4 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.0 "For 50%, maintenance was acceptable."
      5.9 "Cleanliness of the bathroom was average, said 59%."
      6.6 "Only 66% said the rooms were modern."
      5.3 "Only 53% thought the furniture was functional."
      6.4 "64% thought the kitchenette was ok."
    • 5.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."

    Overall rating

    8.7 Excellent
    Based on 1,093 reviews
    • 9.8 "Excellent breakfast."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      8.1 "Easily accessible by car, said 81%."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.7 "Food is delicious."
      9.6 "Yummy desserts, said 96%."
      9.5 "95% loved the menu selection."
    • 7.3 "High comfort."
      7.8 "78% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      7.4 "74% liked the big bathroom."
    • 6.5 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.1 "For 51%, maintenance was acceptable."
      6.5 "Only 65% said the rooms were modern."
      5.9 "Cleanliness of the bathroom was average, said 59%."
      5.2 "Only 52% thought the furniture was functional."
    • 5.7 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 307 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 9.4 "Excellent breakfast."
    • 9.0 "Food is to die for."
    • 5.8 "Rooms are ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.1 "Internet is average."

    Overall rating

    8.1 Excellent
    Based on 19 reviews
    • 9.8 "Terrific location."
    • 9.4 "World class service."

    Overall rating

    8.0 Good
    Based on 498 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
    • 9.3 "Excellent breakfast."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.7 "Management was excellent, said 77%."
    • 8.5 "Food is delicious."
    • 7.2 "Good cleanliness."
      7.0 "70% said rooms were clean."
      8.7 "87% thought it was clean."
    • 6.6 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
    • 5.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      6.0 "60% thought the kitchenette was ok."
      6.1 "Only 61% said the rooms were modern."
      5.4 "Only 54% thought the furniture was functional."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More

    Photos
    Map

    Map