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One location in Visitacion Valley
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Reviews
8.0 Very Good
Oct 2020
Pros:
Jose was great and super helpful. I also had an incident with lost keys and Philip was incredibly responsive and accommodating especially when there was a mix up.Cons:
The lost and found process could have been more organized/smoother.7.6 Good
Jan 2020
Pros:
the dropoff was quick and easy. Pickup was a 2 hour wait in a line only to find a clerk who didn't know how to handle long-term rentals, and another wait for the manager.Cons:
more help at the pickup line, or better staffing for expected surges.8.4 Very Good
Jan 2020
Pros:
Yes, staff were very helpful.Cons:
At first they offered us a smelly old Toyota RAV from Utah, with the windows open. That was a clue - really smelly. And we wanted a SUV for the all-wheel drive; that one was only 2-wheel drive.2.8 Poor
Jan 2020
Cons:
Outrageous daily fees for tolls. Did not give me the car I asked for; gave me a car with less comfort and worse mileage.2.0 Poor
Jan 2020
Cons:
Cheaters3.2 Poor
Jan 2020
Pros:
This was a horrible experience getting dragged through the coals by car rentals.com and foxCons:
Problem 1: I accidentally submit the rental for two days and I only neede the car one. There was no way to change this even after retuning the car in ) hours I still had to pay for two. Kayak said the car would be fifteen dollars a day... the site recharged me 58 dollars (two days) and the guy at the counter tried to charge me 123 dollars with tacked in charges. How we got to 123 dollars from 15 is mysterious. I had to fight to get the total down to 70 and this still seems like way too much for borrowing a car for 6 hours.One location in Visitacion Valley
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4.0 Mediocre
Jan 2018
Pros:
Friendly staff (shuttle bus driver waited for us)Cons:
Dropoff in San Francisco far away from airport and rental center (used by other brands)2.0 Poor
Jan 2023
2.0 Poor
Dec 2022
10.0 Wonderful
Nov 2022
10.0 Wonderful
Nov 2022
4.0 Mediocre
Nov 2022
2.0 Poor
Oct 2022
One location in Visitacion Valley
One location in Visitacion Valley
One location in Visitacion Valley
One location in Visitacion Valley
One location in Visitacion Valley
One location in Visitacion Valley
One location in Visitacion Valley
One location in Visitacion Valley
One location in Visitacion Valley
One location in Visitacion Valley