Overview

Swiss-garden Hotel Melaka

T2-1, The Shore AT Melaka River, Malacca 75300, Malaysia
+60 6288 3131

RM 194+

Overall guest ratings

7.4/10 Good
Based on 8,269 reviews

Review highlights

  • 8.8
  • 8.7
  • 5.6
  • 4.6

Good to know

  • Great view

Nearby

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    About

    When you stay at Swiss-Garden Hotel & Residences Malacca, you'll be within a 10-minute drive of St Paul's Church and A Famosa. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. There's also a fitness center, and rooms at this upscale hotel offer LCD TVs and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Washer/dryer available in-room
    • Outdoor pool
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 8,269 reviews
    • 8.8 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.7 "Bar is amazing."
    • 8.6 "Pool is good."
    • 8.3 "Location is great."
      8.8 "88% liked the proximity to shopping."
      8.2 "82% liked the proximity to sightseeing."
      7.3 "City centre within easy reach, said 73%."
      10.0 "100% thought parking was inexpensive."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.0 "90% appreciated the closeness to the beach."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.6 "Only 66% found the balcony ok."
      5.0 "50% thought the bathroom was big enough."
    • 4.6 "Service is below average."
      3.3 "67% indicated the reception staff was not good."
      3.8 "62% thought the service was unprofessional."
      2.7 "Bad housekeeping, according to 73%."
      2.0 "80% complained about the restaurant service."
      3.3 "67% didn't like the management."
      3.2 "68% complained about the room service."
      4.6 "54% said the booking process was inefficient."
    • 4.0 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 3.7 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 2,149 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.5 "Bar is amazing."
    • 8.4 "Location is great."
      8.7 "87% liked the proximity to shopping."
      7.5 "City centre within easy reach, said 75%."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 7.1 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.3 "Only 63% found the balcony ok."
      5.0 "50% thought the bathroom was big enough."
    • 5.8 "Breakfast is mediocre."
    • 4.4 "Service is below average."
      3.1 "69% indicated the reception staff was not good."
      3.3 "67% thought the service was unprofessional."
      2.7 "Bad housekeeping, according to 73%."
      3.2 "68% complained about the room service."
      1.9 "81% complained about the restaurant service."
      4.2 "58% said the booking process was inefficient."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 5,540 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.8 "Pool is good."
    • 8.2 "Location is great."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.2 "82% liked the proximity to sightseeing."
      7.3 "City centre within easy reach, said 73%."
      8.8 "88% appreciated the closeness to the beach."
    • 5.7 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.6 "Only 66% found the balcony ok."
      5.1 "51% thought the bathroom was big enough."
    • 5.7 "Breakfast is mediocre."
    • 4.4 "Service is below average."
      3.4 "66% indicated the reception staff was not good."
      3.6 "64% thought the service was unprofessional."
      2.6 "Bad housekeeping, according to 74%."
      2.2 "78% complained about the restaurant service."
      3.4 "66% didn't like the management."
      3.1 "69% complained about the room service."
    • 3.8 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      4.3 "Dirty pool, said 57%."
    • 1.9 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 248 reviews
    • 8.8 "Pool is good."
    • 8.5 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 7.9 "Good vibe."
      7.9 "79% enjoyed the friendly atmosphere."
      9.3 "93% thought, the hotel was modern."
    • 5.8 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 5.0 "Service is ok."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
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    Overall rating

    7.6 Good
    Based on 330 reviews
    • 8.3 "Location is great."
      8.5 "85% liked the proximity to shopping."
    • 8.2 "Pool is good."
    • 7.6 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 7.1 "Nice rooms."
      9.9 "99% thought the view was good."
      9.4 "94% thought rooms were spacious."
      7.1 "71% enjoyed the balcony."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Service is ok."
      3.2 "68% indicated the reception staff was not good."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Good to know
    "Great view"
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