Value for money
Distance to city centre
|Kuala Lumpur Intl|
Distance to airport
|"great value for money stay!"||(in 20 reviews)|
|"Big spacious rooms and clean."||(in 298 reviews)|
|"Large comfortable room, friendly staff."||(in 135 reviews)|
|"Nothing, definitely not worth the money."||(in 15 reviews)|
|"Bad service, rude staff, dirty rooms."||(in 70 reviews)|
|"Worst hotel night ever."||(in 82 reviews)|
|room was spacious||in 833 reviews|
|great location||in 420 reviews|
|friendly staff||in 391 reviews|
|swimming pool||in 273 reviews|
|old hotel||in 272 reviews|
|comfortable bed||in 184 reviews|
|great view||in 181 reviews|
|room service||in 129 reviews|
|kl tower||in 113 reviews|
|value for money||in 81 reviews|
|bit dated||in 70 reviews|
|parking should be free||in 70 reviews|
|walking distance||in 50 reviews|
|kuala lumpur||in 18 reviews|
|hot water||in 17 reviews|
|half an hour||in 14 reviews|
|furniture was old||in 8 reviews|
Not a 5 star at all
The room size was the only positive thing.
Everything was dirty, outdated and the staff at reception was extremely rude especially Memi i think the name was if a lady dealing with us. We had to wait an hour to get our room. It wasn't even cleaned properly. I'll rate it as an barely 2 or 3 star hotel.
Everything is great.
Room size big.
Rooms were nice
Full kitchen but no pots and pans.... Wifi constantly kicked you off every 5 minutes and made you re-login. Really freaking annoying. Drinks at the bar were terrible
they did not have our rooms available and tried to avoid giving us the reservation we booked
Big rooms, comfy, great location. and clean.
Staff requires training. Not professional at all. Room card don't work. Too many phone calls from reception about nothing. Poor language skills. Restaurant closes early. No snack bar in the room either.
Very noisey Chinese in next room moved in last two nights Screaming and shouting all night ... No sleep ... Thin walls!!
The hill you have to walk up to get to the hotel. The hotel taxi booking price to the airport is a rip off. There was renovation work going on and it was very noisey and in your face.
The rooms are huge and the quality is really high compared to the price. Internet connection is really convenient and fast
The room was spacious, with a fantastic view over Kuala Lumpur City center, situatet right next to KL Tower.
We had a great stay but the hotel staff started to close the breakfast buffet when people still were eating.
So comfy and relaxing. i would like to stay here again to enjoy more the with the massage package.
The executive feel, the sheer size and facilities of the room. the free gym and available massage services. Some clubs and bars not far from the hotel.
the hotel is located around the back of the main streets and it is a 10 minute hill climb!!!
it was great to see the customer service.i didnt have to open the door at any time ,they were there for the service.the best service i have seen so far ..keep up
The hotel is very well located a short walk from the Petronas Towers. It worked really well for us since we only had 2 days in KL and the location was very convenient. The rooftop pool and bar are fantastic and have a great view, definetely a very big plus!
The huge huge room with Luna Bar at its rooftop
The kitchen counters
Comfortable, clean, and good rate.
The One-Bedroom Suite that I booked appeared to have a very bad view on old buildings and uncomfortable layout. I argued with the staff and they said all One-Bedroom suites have the same view. I had to downgrade to a normal suite which had much better view and layout.
view, position, facilities, courteous staff, excellent gym
Several problems arose and I feel hotel management should know as they may be interested in the feedback I note complaints not acceptable for this site and I am not prepared to make special effort to write letter
Pacific Regency Hotel Suites is centrally located in Kuala Lumpur, a 4-minute walk from Kuala Lumpur Tower and 15 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
based on 1,831 reviews
Value for money
Policies vary by room type and provider.
Pacific Regency Hotel Suites is located at Menara Panglobal Jalan Punchak in Kuala Lumpur City Centre KLCC, 2.5 km from the centre of Kuala Lumpur. Kuala Lumpur Tower is the closest landmark to Pacific Regency Hotel Suites.
Check-in time is 15:00 and check-out time is 12:00 at Pacific Regency Hotel Suites.
Yes, Pacific Regency Hotel Suites offers free Wi-Fi.
No, Pacific Regency Hotel Suites does not offer free parking.
No, Pacific Regency Hotel Suites does not offer free airport shuttle service.
Pacific Regency Hotel Suites is 16.9 km from Kuala Lumpur Abdul Aziz Shah. Pacific Regency Hotel Suites is 46 km from Kuala Lumpur Intl.
No, pets are not allowed at Pacific Regency Hotel Suites.
Yes, Pacific Regency Hotel Suites has a pool on-site.