Pacific Regency Hotel Suites

The room was really spacious. They had good effort of refurbishing their toilet with new large bath tub. Can fit two adults. So that's good.

The furnitures are probably 20 years old. There are mold everywhere. The room smells of mold.

The staff. Size of the rooms.

It’s vey run down & has become very shabby. Absolutely stunk of cigarette smoke. Pool is very run down. The whole place is in need of refurbishment.

The location is good as it is just a few minutes' work to central.

We were not aware that the property required a hefty deposit. The place isn't exactly family-friendly because the pool for my kids was rather too deep and situated in a bar. Good place for adults who would like to just chill and party but not for family with kids.

Had my most horrible experience. Arrival 2plus, unable to check-in..near to 3pm during the check-in process room still yet to be ready..and unhappy with the staff by the name of Ainaa/Ainn so rude & loud, holding high post doesnt allows eu to be so arrogant. Breakfast spree or should I say not any spree at all..only a few dishes, and no dessert at all. With only 2 type of cold drinks, 2 hot drinks, and very few bread choice, and the most inconvenient staying at level 22, breakfast at level 23 I had to climb the stairs up, or go to the ground level and walk to the lobby to take another lift up. Imagine with elderly how inconvenient. Limited tv channel, and staying on the 22nd floor face another building window, smelly carpet. I will give 2 star due to location only out of 10 star. Thank you for horrible stay, and 1st time experiencing bad trip from the 1st day.