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The staff at the hotel was so warm and friendly that we were sad to say goodbye. will definitely book there again for our next trip to langkawi.
Clean and comfort.Easy to go to the town and many food stall around the area.
Only its location and the view from the room window The room didn't clean, the services wwere not good, the breakfast was poor and a/c in room doesn't effective.
The wash room very dirty, the room too much dish n the Wi-Fi unable to connect.
Clean rooms and very nice view of the sea and the sky, wide parking space, and easy to go around and calm area. good staff , but they are a bit slow in doing things.
Comfortable, suiteable with the price. Lack of parking lot.
only the staff at coffee house were accomodating as i was late and they took the time to serve me and they served with a smile... the reception staff was slow
Convenient place. Having a shopping complex for those shopcoholic.
The rate is affordable inclusive breakfast. Located in town and next to petrol station. Easy access for petrol for my hire car. The room is spacious. Bathroom needs refurbishing as the bathub got lots of filling patches. This is expected as i've been reading past reviews. No restaurants which serve beers nearby. No nightlife in town. I don't have intention to drink and drive. Next time will change to pantai Cenang.
The Staff were very polite and friendly. The double deluxe room was quite small and cramped which makes one wonder how much smaller can the superior and normal deluxe be!!
Ideal location. Near shopping centre.
nearby Jetty and central of the city, nearby shopping complex shower not functioning, bathtab was dirty,
dekat dengan bandar. buffet breakfast ok. reception staff ok cuma kena lebih mesra dan greeting. towel buruk. bathtub kotor. telephone tak berbunyi. muzik dlm bilik lagu yang sama jea diulang2.
Nothing. Like a Night Mare/I only hope that Booking,com will take this hotel out of their list .
Large deluxe family room. Bad facility service
styl of the hotel and the services i think need to take care abut some insect
Very poor sound insulation in chalets. The furniture is too old and in poor etat.The personnel which owes is multilanguage absolutely do not speak the francais. The price of rooms is too expensive and the breackfast isn't including.The food in restoring them is not good, nor juices of fruit. The personnel is very badly formedthe hotel is isolated, far from everything Only the beach
Quietness, beautiful natural views, sunny sand beaches and many things make me missing this marvelous resort. If I have a choice to visit Langkawi Island again, I will not hesitate to stay at this hotel. One thing was bothering me during my stay which is that I have to park my car on the parking area and go the lobby to take a shuttle to my chalet. The reason of that is to ensure the quietness and cleanness. However, sometime after shopping I got many things to carry!!!!
The hotel can be rated as 5* actually. Excelent place for honeymoon and vacation. Inspite of number of chalets, feel as on desert island and in paradise in the same time. Also, you can be in touch with nature here (monkeys, birds and other local animals live just in step from you).
location of hotel and great sea view from room.
well first of all i deeply liked the hotel and it was one of the best hotel i have been at in my life
I Like ever things the chalee, view, food, location.... every things.
Nothing, the service is very bad and the rooms are full of all sorts of bugs. This is not a five star hotel, barely a 3 star. I would not recommend it to anyone. We previously stayed in many other hotels amidst rainforests but never had any issues. We had to check out in the middle of the night due to extensive bed flees and bugs.
Front desk process is too slow, keep customer waiting
Everything, that's helpful, isn't it? Everything is perfect, you don't need to change a thing. You have achieved
The hotel itself. It has 30 acres of its own land which has lots of fun activities.
the view of the sea and the great beach internet was expensive although was very slow and reciption girl was not friendly with us.
Beautiful hotel and location, staff V.friendly Check in was an issue - we arrived at 1pm and although check in was supposed to be 2pm, we didnt get into our room until 3pm / / also the restaurant was pricey and the service in it was V.poor
Food, beach view, location and excellent bar (CBA). Some parts of the Hotel are in need of refurbishment. The children's play area at the pool requires immediate work; holes in the ground and slides need a paint. Gym equipment is very dated. No wifi in gym and the CD's that were playing were skipping songs. Quite annoying as there is no staff present and was up to the guest to change the CD. Eventually I turned off the stereo as all CD's seem to be skipping.
I liked the beach and the quiet atmosphere. I liked being in a private chalet Old furniture and expensive price
Staff were great, food was also excellent. Beach is perfect Not much
Everything Food is expensive
Nice hotel, close to little restaurants and shops, really beautiful beach and territory. Very old and dark rooms - really need makeover, we ha в a huge cockroach the first day we arrived! Breakfast is of a really mediocre quality. We have dined in their restaurants too, but food is nothing exceptional (comparing to small restaurants in the village), however is terribly overpriced.
Location was excellent.Resort was clean and tidy at all times and staff were extremely friendly and helpful.
Room proximity of the pool, beach & restaurants The food was not so good as for a 5 star hotel
The ametinities, facilities, staff and environment are all perfect. It is a real gate away to have a memorable holidays. We had a perfect time in the resort.
what a beautiful location, hotel is very nice, however its time for a renovation
great place. choose villa with pool if u have extra cash to spend, but rooms are fine too. we had minor issue with broadband internet, which were resolved in no time thanks to IT guy and FO manager Nico Stelkens. buffet was generous. overall had a great time. thank you guys! Room #4408 (Denis & Anastasia)
Excellent resort - unbelievably attentive staff. Good food and great location.
Nothing I booked the hotel for 4 nights and had to check out the second day. I wouldnt have checked in if it wasnt midnight in the first place, room smelled bad, mosquitos, lizards, stains on pillows bedsheets. It was really bad, even though i knew i wont get any refund. I still checked out and latter i would say that was my best decision.
The location was excellent. Very peaceful and calm place to be. Very nice Honeymoon hideaway for my wife and I.
relaxation trial to take money without benifit
Calm, Clean, Nice Personel Depending on the hotel's boat to get to and from Cenang Village, also it's close to the airoport, so one hears very often planes
The pool area was very comfy with lots of umbrellas. The beach was all yours to walk and the water was perfect. Was muddy at low tide but very interesting to see.
Excellent service and value for money. NO
Very helpful staff, good service, lots of activities provided for lots of insects - beware of bites! very quiet at night, so if 2-3 nights might be enough if you like a bit of nightlife or choice of restaurant!
not much: the place is very run down and is certainly not worth being rated as a 5 star hotel, from the 3 restaurants 2 are closed and you are forced to use the buffet in TL-light: all together for us a reasons to leave after one night,... besides: they say at the information that monkey will not come to the houses: think again... there was not much that we did like
Very Courteous staff, Secluded Private Island with Private Beach. Facilities such as Kayaking, Cycling, Golf carts for quick travel were memorable. Fantastic Indian food. Based on your information on web we have booked Superior sea view Rooms. But the rooms were really in very Bad condition. I surprised; how can a Hotel gets a Five Star category with such ridiculous, cheap, dirty budget rooms. The Reservation Manager was very adamant with some prejudice. Somehow he agreed to shift us in same valued Garden view Deluxe room which eased our stay. But we really wasted a full day to settle the things. I will suggest to delete booking for Superior Sea view room from your portal.
I found the staff were genuinely interested in the guests and tried very hard to ensure a pleasant experience at all times. I would like to make specific reference to one of the concierges, Roshan. His input and patience meant that 2 days of our holiday, which could have been a disaster, were saved. The concierge staff in general were outstanding! Our Spa experience was sublime and worth every penny. The toilets in the general area near the breakfast restaurant were always dirty, Our meal at the Japanese restaurant was dreadful, my daughter ordered Chicken which was basically all fatty skin and no meat! This restaurant should be closed down, it was truly appalling. The hotel in general updating. We were there for a week and during that time there was never any evening music or entertainment except 3 dreadful Karaoki singers who even the staff struggled to cope with night after night. Given the isolated location of the hotel, some evening cultural talks or Malaysian music would have been greatly appreciated.
I like the service of the staff, apart from one concierge member. Both my wife & I fell ill during the trip and the in-house clinic took great care of us. We still managed to do some excursions and had a blast! We felt a bit secluded though as the resort is isolated and we couldn't even mountain bike out of the place as the roads were too hilly!
We enjoyed every minute in this new hotel, the staff was very helpful and kind. The facilities are fantastic with marvelous view to the sea The breakfast food could have been more better
The Hotel has just opened so it was brand new and very clean and luxurious , we were upgraded once we arrived from the merchant ( hillview ) to the Viceroy ( Sea view ) and was magnificant as it was overlooking the lovely swiming pool and the beach , everything was fantastic from the staff to the food and the whole experience was very pleasant , you feel like you are at home and the satff make you feel very welcomed . i would definately go back there if i ever go Langkawi . None
Great view from the hotel room. Super friendly staff who would go the extra mile to make the stay most enjoyable. We also loved the kids club. The attendant there is awosome and has a lot of great activities that can keep kids busy for hours. The spa had very limited hours and was very expensive. There are several restaurants outside the hotel, I would avoid the last one which is a chinese seafood restaurant. I think we all had food poison from that restuarant.
It is far away from the town in benet junat and you need taxi to reach that arara
We had such a wonderful stay at the Tanjung Rhu. All our expectations were met if not exceeded. The hotel staff are welcoming and very friendly, our particular thanks go to Zuraida, Nani and Leni. Our room was large, comfortable and well serviced with a balcony overlooking the tended 'jungle' grounds The restaurants provided a very good, varied selection of local and international dishes all in our experience, excellent in both presentation and quality. The above plus three swimming pools, the great beach, the games room (for when it rains) and the Spa provided us such a relaxing stay. We would recommend a stay at the Tanjung Rhu to anyone, and would not hesitate to return ourselves. Many thanks To Omar and his team.
Staff were friendly and helpful. Seaview rooms were very comfortable, clean and spacious. Breakfast included a wide variety from asian to western. Great location in central Kuah, great for duty free shopping.
Room was very comfortable, luxurious and clean; friendly hotel staff; we enjoyed the KTV lounge bar with live band; excellent view of the sea. There is no beach nearby; we had to go to Cenang beach (24 RM for each taxi ride); breakfast is too Oriental.
the location we booked an executive room with supposed use of the exec lounge which wasnt open during our whole stayinformed there were onlt 2 exec rooms booked so did not bother to open lounge
Ok hotel, clean and fair sized rooms. Would not class as 4 star though, maybe an average 3 star. Staff were polite but not friendly and facilities quite average for a 4 star hotel.
Rooms. Bayside view. Downtown location. Average dining. No concierge at a tourist destination.
It is a big (I think the biggest) hotel in Kuah and offers snorkeling trips etc. to a close island.
friendly staff, good breakfasts, good sized rooms, massive walk-in shower and bathroom fascilities, beautiful view. slight mix up with check in, the puzzled faces on the reception desk staff was worrying but was sorted within fifteen minutes... make sure the all important booking.com print out is with u at all times as that is what resolved the issue!
Beautiful seaview room. I have to wait for 2 hours as the requested big bed was not ready. Room not cleaned thoroughly. Empty beer can was found in mini bar. Cups not that clean.
Good location & friendly staffs. Mocket worn out,bad pillows and poor breakfast.
privacy - did not disturb by staff eg: house keeping no daily newspaper for guest
the details of this "old" resort is still very fantastic all the price-tags are too steep ..
Great hotel, beautiful location. Staff wonderfully friendly and attentive. Not a great choice of food and the food is overpriced but I believe the management has plans to tackle that issue
pieceful of the place food served quality can be improved
Everything was impeccable. Just ,more than perfection! We liked everything! Wow !! Nothing ! everything was excellent.
The rainforest was beautiful, food was really good, staff were attentive and helpful. Excellent hotel!
A beautiful hotel in an Idyllic location. Everything was of a very high standard and the staff were fantastic. The Andaman Hotel is just a stroll down the beach but we spoke to a few people who were not impressed with it. The restaurants and beach/poolside area were excellent. This is he best hotel on Langkawi by far! But not cheap! Lots of honeymooners.
Location and friendly staff The room service menu was extremely limited with very few Malay options. The food served at the beach was only just satisfactory and at times poor which was a shame.
The service , the happy staff who cannot do enough for you. It was the most enjoyable experience .