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Sunway Resort Hotel & Spa
Top Family Hotel

Persiaran Lagoon, Bandar Sunway, Petaling Jaya 46150, Malaysia
+60 374 928 000

RM 411+

Overall guest ratings

8.4/10 Excellent
Based on 7,167 reviews

Review highlights

  • 9.3
  • 9.2
  • 6.2
  • 5.7

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    With a stay at Sunway Resort Hotel & Spa in Petaling Jaya (Sunway), you'll be minutes from Sunway Lagoon Theme Park and close to Subang Parade. This 4.5-star resort is within close proximity of Empire Shopping Gallery and Paradigm Mall.

    Rooms

    Make yourself at home in one of the 439 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless Internet access and shopping on site.

    Dining

    Satisfy your appetite at the resort's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 7,167 reviews
    • 9.3 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 9.1 "Incredible bar."
    • 8.9 "Pool is good."
    • 7.9 "Good service."
    • 6.2 "Average comfort."
    • 5.7 "Average value."
    • 5.4 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
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    Overall rating

    8.3 Excellent
    Based on 2,006 reviews
    • 9.6 "Excellent breakfast."
    • 9.6 "Wonderful beach."
      9.1 "Beach sports facilities are great, according to 91%."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Easily accessible by car, said 81%."
    • 8.9 "Pool is good."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
    • 6.7 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 5.2 "Average value."
    • 4.7 "Rooms are not good."
      0.3 "For 97%, the rooms looked old."
      3.4 "66% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
      3.0 "70% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
    • 4.1 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
      3.9 "Unfriendly atmosphere, according to 61%."
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    Overall rating

    8.4 Excellent
    Based on 4,658 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      8.1 "Easily accessible by car, said 81%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent pool."
    • 9.0 "Excellent breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
    • 7.6 "Internet works."
      9.5 "95% thought it was a great value."
    • 6.2 "Average comfort."
      7.0 "70% thought rooms were spacious."
      6.1 "Beds were acceptable for 61%."
    • 5.8 "Average value."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
      6.1 "Beds were acceptable for 61%."
    • 4.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
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    Overall rating

    8.3 Excellent
    Based on 215 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.3 "Excellent breakfast."
    • 8.2 "Food is delicious."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.3 "Good amenities."
      8.9 "89% enjoyed the lobby entrance."
    • 6.6 "Average comfort."
    • 6.0 "Average value."
    • 5.7 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
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    Overall rating

    7.9 Good
    Based on 286 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Pool is good."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Great service."
    • 8.2 "Food is delicious."
    • 5.5 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.1 "Average value."
    • 4.8 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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