6.0
Had to go back because they didn’t have a minivan when I first arrived or a baby car seat. They didn’t accommodate the 2nd day for free which was great but wish they would be able to accommodate when I was there originally.Reviewed 18 Jun 2025
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2.0
Horrible customer service, a lot of hidden fees they don’t tell you about. I called twice to make sure my father can pay since I don’t have a credit card and they said no problem no extra fees for him to be added or pay and then we got there and it was $12.99 per day plus tax to add him. RidiculousReviewed 1 Jun 2025
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2.0
Terrible! Prices were not as advertised, they did not accept personal insurance and sold me a toll pass I really did not need. After speaking with a manager from a different car rental company, I will never book a car through Kayak or similar 3rd party again. What was suppose to cost me $150 ended up costing me over $700. False advertising at its finest! Never again!Reviewed 4 May 2025
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2.0
Terrible they marked me as a a no show and gave away my rental then refused to refund me.Reviewed 23 Apr 2025
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2.0
I had paid for my car in full. I had to wait for my bus to pick us up. He didn’t want to wait. When I arrived at the pick up I was late due to bad weather and my car was given away. Remember I paid in full the car so it should have been there no matter what. I receive a smaller car after paying for the more larger one and wasn’t given my money back. Was told my insurance on my master card wasn’t good enough for insurance which I had used Multiple times in Florida. Which is the reason I have this cards to for theses extras. I was forced to purchase insurance. He told me I had to complete the walk around and fill out the forms as I look for the damage. Never had to do that. I walked around in the dark as the property doesn’t have enough light to see the dents and scratches on the vehicle. The office wasn’t up to standard. Needs a face lift. Wanted to drop off the car and there’s didn’t have a night time drop off between. 11pm- 6am . Had to paid $100 for airport drove off.Reviewed 9 Apr 2025
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2.0
What started out to be $87 turned into $400 in the blink of an eye. The customer service sucks. The poor lady at the counter was by herself as the other gentleman was hanging out in the back. 10/10 would not recommend. The vehicle was nice but for $400 it better have been. Stay clear and rent from enterprise.Reviewed 27 Feb 2025
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2.0
POOR!!! Absurd pick-up procedures; bad attitude of the employees; there was not a single customer who did not have problems with the pick-up; they did not care that in my case I have a 10-month-old baby who had to wait more than an hour to be able to do an absurd pick-up; the cars have faults, dents and dirt; the check-out was also terrible, I went to drop off the car and the store was not even open; the police recommended leaving the cars on the street and videos for our backup, it was a disaster I would never go back to rent a car thereReviewed 6 Jan 2025
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8.0
My original rental experience was great. However, my plans had changed and I wanted to extend my rental. When I contacted an agent, she told me the charge to extend my rental would have been $500/day. I questioned her a number of times because I thought I misheard her. She confirmed that $500/day was the correct amount I would be charged if I kept the rental. I never got a good reason for this. Very disappointed.Reviewed 21 Oct 2024
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2.0
Had to wait over 45 minutes for the shuttle that was suppose to run every 15 minutes. It never ran and we had to call an Uber and almost missed our plane.Reviewed 19 Oct 2024
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2.0
1 hr to pick up car. There were two people and only one person with an open register. I got there 10 minutes before 7 am and left at 8 am. Drop off was very quick, thankfullyReviewed 15 Apr 2024
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2.0
Right Cars in Fort Lauderdale is by far the worst car hire experience that I ever had. Like I said before, Right Cars, Next Car and Zezgo/NU lack of transparency and predatory business practices not only make them unworthy of Kayak Listing but also damage Kayak reputation.Reviewed 5 Jan 2024
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2.0
Liars. And I don’t think I’ll use Kayak again either. You pay for the rental before hand only to show up and be told that you have to buy their insurance because your deductible is $500 or greater. That triples the rental cost. I ended up cutting my loses and not taking the rental. Scam scam scam.Reviewed 14 Dec 2023
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