Overview

Sunway Resort Hotel & Spa
Top Family Hotel

Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor Darul Ehsan, Kuala Lumpur 46150, Malaysia
+60 374 928 000

RM 477+

Overall guest ratings

8.4/10 Excellent
Based on 7,116 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.2
  • 5.4

Good to know

  • Spacious rooms
  • Great shopping

Nearby

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    About

    Location. Sunway Resort Hotel & Spa is located in Kuala Lumpur and is integrated with Sunway Lagoon theme park, just 1.4 miles (2.2 kilometers) from Menara Telekom and 4.6 miles (7.4 kilometers) from Wat Chetawan Temple. Kuala Lumpur International Airport is 34 miles (55 kilometers) away. Conveniently located near public transit, the Sunway Lagoon Station for the BRT is 300 meters (0.25 miles) away.

    Hotel Features. Located on a vast resort complex, this Malaysia resort provides an escalator to the resort's man-made surf beach. Guests have access to Sunway Lagoon theme park, which offers rollercoasters, waterslides, and regional events, as well as the Sunway Pyramid Shopping Mall. Guests 16 and older can enjoy the Balinese-inspired Mandara Spa which offers aromatherapy, body and beauty treatments including facilities for couples' treatments.

    The resort features a free-form swimming pool with man-made waterfall onsite, as well as tennis courts and aerobics studios in the fitness facility.

    In addition to numerous bars and restaurants, room service is offered 24 hours, and a complimentary breakfast buffet is served daily. Event facilities include the Sunway Pyramid Convention Centre adjacent to the hotel. The hotel itself offers 55 meeting and function spaces, including an auditorium and grand ballroom. Parking is free for guests.

    Please note that Sunway Resort Hotel and Spa is a smoke-free hotel; smoking is permitted only in outdoor designated smoking areas. Violators are subject to fines.

    Guestrooms. The 439 air-conditioned guest accommodations at Sunway Resort Hotel & Spa feature complimentary wired (high-speed) Internet access, televisions with satellite channels, and direct-dial phones. Rooms provide desks and beds with premium bedding. An in-room safe is included. Newspapers and bottled water are complimentary. Bathrobes and slippers are available. Guests can request adjoining rooms.

    All rooms are non-smoking, and violators are subject to fines.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 7,116 reviews
    • 9.3 "Incredible bar."
      9.3 "Delicious alcoholic drinks, according to 93%."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      7.7 "Easily accessible by car, said 77%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent breakfast."
    • 8.9 "Pool is good."
      7.4 "Clean pool, said 74%."
    • 8.2 "Food is delicious."
      7.9 "79% loved the menu selection."
      8.7 "Yummy desserts, said 87%."
      8.3 "83% enjoyed the snacks that were offered."
      10.0 "100% thought the dining area was clean."
    • 5.4 "Average value."
    • 5.3 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
      6.0 "60% thought the bathroom was big enough."
    • 4.5 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
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    Overall rating

    8.3 Excellent
    Based on 1,992 reviews
    • 9.4 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "Easily accessible by car, said 73%."
    • 8.9 "Pool is good."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "Internet works."
      6.6 "66% thought the wifi quality was ok."
    • 6.0 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
      5.8 "58% thought the bathroom was big enough."
    • 4.7 "Value below average."
    • 4.5 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      3.7 "63% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      3.3 "Air conditioning was criticized by 67%."
    • 4.2 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
      3.5 "Unfriendly atmosphere, according to 65%."
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    Overall rating

    8.4 Excellent
    Based on 4,625 reviews
    • 9.3 "Excellent breakfast."
      7.4 "74% were happy with the price of the breakfast."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      7.7 "Easily accessible by car, said 77%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Pool is good."
    • 8.2 "Food is delicious."
      7.7 "77% loved the menu selection."
      8.1 "81% enjoyed the snacks that were offered."
      8.4 "Yummy desserts, said 84%."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.7 "97% said the recreation staff was great."
      7.1 "Management was excellent, said 71%."
    • 6.1 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      6.0 "60% thought the bathroom was big enough."
    • 5.8 "Average value."
    • 5.1 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      6.0 "60% thought the bathroom was big enough."
    • 4.7 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      4.3 "Unfriendly atmosphere, according to 57%."
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    Overall rating

    8.3 Excellent
    Based on 213 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.4 "Excellent breakfast."
    • 8.4 "Food is delicious."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 4.6 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."

    Overall rating

    8.0 Good
    Based on 284 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.5 "Pool is good."
    • 8.3 "Food is delicious."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 5.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.7 "Value below average."
    • 4.6 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
    • 4.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Great shopping"
    data provided by TrustYou

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