Overview

Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 327 179 900

RM 318+

Overall guest ratings

8.5/10 Excellent
Based on 2,472 reviews

Review highlights

  • 9.2
  • 8.7
  • 8.2
  • 5.9

Good to know

  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    Nestled in the city center, the Sheraton Imperial Kuala Lumpur Hotel is only minutes away from some of the city’s best shopping and dining venues. Nearby monorail and LRT lines offer seamless access to Kuala Lumpur’s major attractions. Work out at our Sheraton Fitness, or rejuvenate at our award-winning Mandara Spa. When it’s time to catch up with colleagues or check in with friends, our computer workstations keep you connected. All 385 of our spacious guest rooms and suites are designed with your comfort in mind. Each space boasts panoramic views of the city skyline, the Sheraton Signature Sleep Experience, 40-inch LCD TV with cable and satellite channels, and High Speed Internet Access.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 2,472 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      8.9 "Easily accessible by car, said 89%."
      9.8 "98% thought it was easy to get to the train station."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
    • 8.2 "Breakfast is good."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.8 "Hotel security was great, thought 88%."
      8.8 "Management was excellent, said 88%."
      7.5 "Lovely bar service, according to 75%."
      7.0 "70% said the booking process went smoothly."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
    • 5.9 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
      6.2 "62% thought it was adequately priced."

    Overall rating

    8.5 Excellent
    Based on 840 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to shopping."
      8.2 "82% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      9.1 "Easily accessible by car, said 91%."
    • 8.3 "Breakfast is good."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.2 "Nice rooms."
      9.7 "97% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
      9.6 "96% thought the view was good."
      9.8 "98% liked the big bathroom."
    • 7.1 "High value."
    • 6.0 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
      6.3 "63% thought it was adequately priced."

    Overall rating

    8.5 Excellent
    Based on 914 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      9.9 "Near to public transport, according to 99%."
      8.2 "82% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
    • 8.6 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
    • 8.0 "Breakfast is good."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.9 "Average value."
    • 6.9 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
    • 5.5 "Internet is average."
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    Overall rating

    8.5 Excellent
    Based on 222 reviews
    • 9.0 "Terrific location."
      8.8 "Easily accessible by car, said 88%."
    • 8.7 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 8.1 "Breakfast is good."
    • 7.3 "Good service."
      7.1 "71% thought the service was very professional."
    • 7.1 "High value."
    • 5.5 "Vibe was decent."

    Overall rating

    8.4 Excellent
    Based on 494 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      8.4 "84% liked the proximity to sightseeing."
    • 8.7 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.0 "Breakfast is good."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.6 "Average value."
    • 6.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.4 "Only 54% thought the shower was ok."
    • 6.0 "Internet is average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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