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Centrally located hotel in KLCC
The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
The taxi from the hotel is a bit expensive. Also, the room is outdated and the shower head sucks for a 4 stars hotel.
Decent, Hospitable, Great Location to stay
Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.
A stay at Impiana KLCC Hotel places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Based on 9,448 reviews
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