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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia
+60 321 486 888

RM 195+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.5/10 Good
Based on 4,942 reviews

Review highlights

  • 9.2
  • 7.2
  • 4.6
  • 4.5

Good to know

  • Great shopping

Nearby

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    About

    Hotel Royal Kuala Lumpur is your ideal choice of abode as we will make your stay here memorable in true Malaysian flair whether you are here on holiday, a business trip or on your honeymoon. This 20-storey high, stylish downtown city hotel boasts 285 rooms and suites, stylishly refurbished and is equipped with modern amenities including Satellite TV and Internet Broadband access with all your needs in mind.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 4,942 reviews
    • 9.2 "Terrific location."
    • 7.2 "Good service."
    • 6.0 "Average comfort."
    • 5.7 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
    • 4.5 "Bad amenities."
    • 4.5 "Not very clean."
    • 3.3 "Vibe wasn't good."
    • 2.9 "Horrible pool."
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    Overall rating

    7.6 Good
    Based on 1,976 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "75% said the concierge service was amazing."
    • 5.9 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.1 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.5 "For 75%, the lobby entrance was sub-standard."
      3.1 "69% complained about the elevator."
      2.1 "79% thought the facilities needed updating."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
    • 3.5 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 3.1 "Horrible pool."
    • 2.0 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,630 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 4.2 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      2.8 "72% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      2.8 "72% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      2.6 "Air conditioning was criticized by 74%."
      2.0 "80% had problems with the shower."
    • 3.7 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.9 "81% thought the facilities needed updating."
      2.1 "79% complained about the elevator."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 2.7 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
    • 2.4 "Horrible pool."
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    Overall rating

    7.1 Good
    Based on 444 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.0 "Easily accessible by car, said 90%."
    • 8.2 "Good value."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.0 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.9 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      3.5 "65% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
    • 4.3 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.3 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.3 Good
    Based on 889 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 6.8 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
      5.9 "59% found the room service acceptable."
    • 6.4 "Average comfort."
    • 5.4 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      3.0 "70% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      2.2 "78% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
      2.1 "79% thought the tv was sub-standard."
    • 4.5 "Not very clean."
      4.5 "55% said rooms were dirty."
      5.0 "50% thought the cleanliness of the hotel was average."
      2.6 "74% said the bathroom was dirty."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.2 "For 78%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 2.8 "Horrible pool."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

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