Overview

Grand Service Suite at Times Square

No. 1 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 447 725

RM 207+

Overall guest ratings

5.8/10 OK
Based on 113 reviews

Review highlights

  • 9.4
  • 5.5
  • 4.3
  • 3.1

Nearby

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    About

    Grand Service Suite at Times Square puts you within a 10-minute drive of Petaling Street and Merdeka Square. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool and a fitness center are other highlights, and rooms feature soaking tubs and kitchenettes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • Playground
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Child pool
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 113 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 5.5 "Internet is average."
    • 5.3 "Average comfort."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.1 "Awful rooms."
      3.0 "70% complained about the bathroom."
      1.5 "85% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.1 "89% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
    • 2.7 "Service is unsatisfactory."
      2.0 "80% indicated the reception staff was not good."
      3.6 "64% found the staff to be unfriendly."
      4.3 "Hotel security was horrible, thought 57%."
    • 2.1 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 0.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    4.5 OK
    Based on 18 reviews
    • 9.5 "Terrific location."
    • 3.0 "Awful rooms."

    Overall rating

    5.4 OK
    Based on 94 reviews
    • 2.9 "Awful rooms."
      2.7 "73% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      1.5 "85% said rooms were dirty."
    • 2.5 "Service is unsatisfactory."
    • 2.1 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
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