Overview

Hotel Shangri-la

75 Bandaran Berjaya, Kota Kinabalu 88819, Malaysia
+60 8821 2800

RM 173+

Overall guest ratings

7.8/10 Good
Based on 1,605 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.7
  • 6.7

Good to know

  • Accessible parking
  • Clean rooms
  • Friendly service

Nearby

    show all

    About

    Hotel Shangri-La Kota Kinabalu is just 4.7 mi (7.6 km) from the airport and offers a shuttle. For a bite to eat, guests can check out Tivoli, which serves Asian cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer minibars and room service.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,605 reviews
    • 9.1 "Excellent value."
      9.4 "94% were happy with the price."
      10.0 "100% thought it was a great value."
    • 8.9 "Location is great."
      9.0 "90% liked the proximity to shopping."
      7.9 "Great parking, according to 79%."
      8.5 "City centre within easy reach, said 85%."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% thought parking was inexpensive."
      8.4 "84% liked the proximity to sightseeing."
      9.7 "Good access to the airport, said 97%."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
      7.5 "75% were happy with the room service."
    • 8.3 "Generally very clean."
      8.3 "83% said rooms were clean."
      7.5 "75% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 7.9 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.7 "67% thought the bathroom was big enough."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    Based on 850 reviews
    • 9.0 "Excellent value."
    • 8.7 "Location is great."
      8.6 "City centre within easy reach, said 86%."
      8.2 "Great parking, according to 82%."
      9.8 "Near to public transport, according to 98%."
      8.5 "85% liked the proximity to sightseeing."
      9.8 "Good access to the airport, said 98%."
      10.0 "100% thought parking was inexpensive."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.3 "Generally very clean."
      8.3 "83% said rooms were clean."
      7.5 "75% thought it was clean."
      7.3 "73% said the bathroom was clean."
    • 8.0 "Breakfast is good."
    • 6.7 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 3.9 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    Based on 272 reviews
    • 9.1 "Excellent value."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.6 "Location is great."
      7.7 "Great parking, according to 77%."
      9.2 "92% liked the proximity to shopping."
      8.7 "City centre within easy reach, said 87%."
    • 8.4 "Generally very clean."
      8.4 "84% said rooms were clean."
      7.9 "79% thought it was clean."
    • 8.0 "Breakfast is good."
    • 6.9 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 4.0 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.3 Good
    Based on 128 reviews
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      8.2 "Great parking, according to 82%."
    • 9.1 "Excellent value."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 6.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."

    Overall rating

    7.8 Good
    Based on 353 reviews
    • 9.1 "Excellent value."
    • 9.0 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      8.1 "Great parking, according to 81%."
      8.5 "City centre within easy reach, said 85%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.4 "Generally very clean."
      8.6 "86% said rooms were clean."
      7.2 "72% thought it was clean."
    • 8.0 "Breakfast is good."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close