Overview

Grand Sentosa Hotel

Ground Floor, Block A, Plaza Sentosa, Jalan Sutera, Taman Sentosa, Johor Bahru 80150, Malaysia
+60 7331 5888

RM 96+

Overall guest ratings

6.9/10 Good
Based on 1,685 reviews

Review highlights

  • 10.0
  • 9.2
  • 9.0
  • 5.7

Good to know

  • Spacious rooms
  • Great shopping
  • Good restaurants & bars in the area

Nearby

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    About

    Grand Sentosa Hotel offers an airport shuttle (available on request) for MYR 60.00 per vehicle one way. For a bite to eat, guests can check out Sentosa Deli, which serves breakfast, lunch, and dinner. LCD TVs and free WiFi are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 1,685 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Food is to die for."
    • 8.8 "Bar is amazing."
    • 7.3 "Good service."
      10.0 "100% said the recreation staff was great."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      2.3 "77% said the bathroom was dirty."
      4.5 "55% were disappointed with the minibar."
      2.5 "Air conditioning was criticized by 75%."
      1.7 "For 83%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      2.5 "75% had problems with the shower."
      4.4 "56% were unhappy with the view."
      3.3 "67% criticized the small bathroom."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 775 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% thought parking was inexpensive."
    • 9.2 "Excellent value."
    • 8.7 "Food is delicious."
    • 7.5 "Good service."
    • 6.3 "Average comfort."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      4.1 "59% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      2.7 "Air conditioning was criticized by 73%."
      4.1 "59% were disappointed with the minibar."
      0.9 "91% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      4.3 "57% were unhappy with the view."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    6.6 Good
    Based on 454 reviews
    • 9.3 "Terrific location."
      9.1 "91% liked the proximity to shopping."
    • 9.2 "Excellent value."
      10.0 "100% thought it was a great value."
    • 9.0 "Food is to die for."
    • 7.4 "Good service."
    • 6.6 "Average comfort."
    • 5.8 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      2.5 "Air conditioning was criticized by 75%."
      3.8 "62% didn't like the uncomfortable beds."
      2.9 "71% said the bathroom was dirty."
      1.4 "For 86%, the rooms looked old."
      4.6 "54% were disappointed with the minibar."
      2.5 "75% had problems with the shower."
      0.9 "91% thought they were poorly maintained."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    6.6 Good
    Based on 202 reviews
    • 9.2 "Terrific location."
      9.2 "92% liked the proximity to shopping."
    • 9.0 "Food is to die for."
    • 9.0 "Incredible bar."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.6 "Average comfort."
    • 5.2 "Rooms are ok."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.7 Good
    Based on 252 reviews
    • 9.1 "Food is to die for."
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% liked the proximity to shopping."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      4.5 "55% were disappointed with the minibar."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Great shopping"
    "Good restaurants & bars in the area"
    data provided by TrustYou

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