Book Hertz hire cars in St. Louis

Reviews for Hertz in St. Louis

Recent reviews

Traveller rating

Wonderful

21

Very Good

6

Good

1

Okay

5

Fair

0

Mediocre

0

Poor

27

2.0

The rental, although was advertised as St Louis airport, was actually a 30 minute ride away. The shuttle service didn't go there. We arrived to the airport location at 4:45 where we found all this out. Our location closed at 5 pm so we couldn't get there before closing. So we canceled our original which was $41/day and asked for their lowest priced which turned out to be $72/day. They said it was because we were walk-ins. We were not walk-ins as we'd booked 3 days ago. We left and got a Dollar car for $48.Reviewed 21 Nov 2023

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10.0

It was really easy to get to the Hertz off-airport site via rideshare. The office was easy to find and the price I paid to be able to pick up and drop off at different airports was outstanding! I saved over $400 versus getting the car at the airport. I was in/out in less than 10 min. Super easy, thank youReviewed 9 Nov 2022

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10.0

I thought I was going to the airport for pickup and drop off but I wasn’t and they were extremely accommodating.Reviewed 25 Oct 2022

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10.0

When I put in Airport code to search for rental. I expected the rental to be at the airport not offsite where I have to take taxi or shared ride to get to that location which add additional cost.Reviewed 23 Oct 2022

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2.0

The turn in experience was horrible. The store closed a few minutes early and then when we called hertz they said we couldn’t control when the store closes and when I asked if I could drop off at a different location they told me it would be $500 and if I turned it into the store it would be $300…because they closed early !?!?!? If this is not resolved I will never rent from hertz again. Probably the worst possible customer service from any car company ever.Reviewed 9 Oct 2022

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2.0

I was expecting my car to be at the airport because that's what I put in the search criteria. When I got there they informed me the Hertz location was actually 20+ miles away so I had to spend an additional $100 in cab fares. The airport Hertz said I could tell them I wanted to return the car at the airport and that they would reimburse my cab expenses. When I got to the other Hertz location I was told I had to return it there and they couldn't adjust my bill because it was pre-paid. The Hertz guy said the car had 5/8th of a tank of gas (which it did) and to return it with the same amount of gas. I was returning the car with 3/4th tank of gas until I got out the rental contract from the glove compartment to put it and keys in drop box (location was closed on Sunday) and I noticed that they indicated it was full when I got it. Rather than have them charge me $9.99/gallon I went ahead and spent another $15 to fill it up. I wrote a note on the paperwork saying I would dispute the rental charge with my credit card company if they don't refund me $15 to my MasterCard.Reviewed 3 Oct 2022

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10.0

The agent was pleasant an efficient. Car was extremely clean as well as the facility that I picked it up and returned to.Reviewed 6 Jan 2022

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2.0

The last 3 times I have tried to book with Kayak, the program has either changed the date or location of my booking. I will never use Kayak again.Reviewed 2 Jan 2022

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10.0

Everything went very smoothly. The associates were friendly. And the car was exactly what I needed…plus it got great gas mileage!Reviewed 17 Nov 2021

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10.0

Everything it was a pleasure doing the car rental with them.Reviewed 10 Nov 2021

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6.0

The first car I was given had a problem, likely the belt, that was very noisy. We had it replaced, and we were given one that did not feel very stable at highway speed. Also, the lady at first pick up was a bit of a bullyReviewed 19 Oct 2021

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1.9

I never got the car. I was unaware that I needed a credit card to pick up though I was able to book with a debit card. They told me I was not able to cancel and that my money was not on their hands and that that was the end of it.Reviewed 23 Jun 2021

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• What kind of extras are available with my Hertz car hire in St. Louis?

  If you’re planning a trip with the kids, Hertz car hire in St. Louis can provide child seats to save you trouble of bringing your own. Under Missouri law, children under 4 years old must travel in a child passenger restraint system. All children from 4 to 7 years old who weigh less than 36 kg and are shorter than 144 cm are required to travel in child booster seats. Infant, toddler and booster seats are available from Hertz car hire in St. Louis for a fee. You can also request a GPS navigation system for your hire care, which will display turn-by-turn directions to help you find your way around.

• What do I need to pick up my hire car?

  You will need to present a valid form of ID when you pick up your car from Hertz car hire in St. Louis, such as a passport. The main driver is also required to present a full driving licence in their name. If you are coming from overseas, you may need to show an International Driving Permit as well. If your licence is not in English, you will need to present an official embassy translation to English. Any additional drivers must also present these documents when you are picking up your vehicle.

• What kind of insurance is available at Hertz car hire in St. Louis?

  The standard insurance policy includes Third Party Liability Protection, which covers third parties in case of damage or injury. Under the Hertz Collision Damage Waiver and Theft Waiver policies, you will need to pay the excess in the case of accidents or emergencies. For full peace of mind, you can purchase full insurance coverage, which includes damage to the rental car such as windows, bodywork and wheels, theft, lost car keys and the reimbursement of any excess payments.  

• What is the most popular car hire from Hertz in St. Louis?

  Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Hertz in St. Louis.

• How many car hire locations does Hertz have in St. Louis?

  Hertz has 6 hire locations in St. Louis. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Lambert-St Louis airport (STL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lambert-St Louis airport (STL)?

  Yes