Book Hertz hire cars in Kailua-Kona

Reviews for Hertz in Kailua-Kona

Recent reviews

Traveller rating

Wonderful

24

Very Good

13

Good

2

Okay

6

Fair

1

Mediocre

0

Poor

9

Find reviews that mention:

friendly staffpick up and drop

car availablepick up the car

car was cleanrented a car

2.0

Tended to several people that arrived after me before helping me. Then I had to wait 30 minutes for them to bring me my vehicle. They were not busy at the time with only a couple other people who got their vehicles much faster.Reviewed 26 Aug 2024

review from

8.0

Quick and easy. Note if you don't book as a gold member you would have to pay for your spouse to be able to drive.Reviewed 16 Jun 2024

review from

10.0

When I was email or texted the number parking spot my car was in , my car was not there. Had to go in the office and get another car. Dropping off was excellent.Reviewed 30 May 2024

review from

4.0

incredibly long wait to pickupReviewed 14 Nov 2023

review from

8.0

Airport fees and local taxes should be included in the pricing for all car rentals, hotel bookings and flights. The Hertz at KOA hit me up for a $204 airport fee when I picked up the car.Reviewed 25 Oct 2022

review from

2.0

Super long lines and the representative did not want to resolve the simple issue we had. Almost robotic answers.Reviewed 13 Jan 2022

review from

8.0

In general our rental experience in Hawaii was fine. Pick up was crazy due to the amount of customers and not enough rental agents. However, the agents themselves were very pleasant & professional, despite several disgruntled customers. Our rental was a brand new model, was clean and waiting for us after 90 minutes in line. Would rent via Kayak/Hertz again.Reviewed 11 Jan 2022

review from

2.0

It was closed when I landedReviewed 11 Jan 2022

review from

8.0

Great employees. The car had bald, damaged tires.Reviewed 10 Jan 2022

review from

4.0

I always thought Hertz had higher standards than other rental car agencies…. Rented a car in Kona Hawaii. I was given a 2019 car with over 33,000 miles. Disappointing. And what was even worst? The safety inspection for this car had expired 11/21. I rented the car in December… so, I was driving illegally until I was able to go back to the airport and switch cars. The agents response? “Oh. That must have been an oversight. You didn’t get stopped, did you?” I was lucky and had not been stopped by the police, but I can say one thing…. No more Hertz rentals.Reviewed 24 Dec 2021

review from

10.0

I appreciated them telling me that they were not really at Kona aairport and it would be a taxi ride. So I did not use them after all.Reviewed 22 Dec 2021

review from

2.0

Waited over an hour from the time I got in line until I got the car. Another family waited 2 hours. Unacceptable.Reviewed 22 Dec 2021

review from

More

• What is the most popular car hire from Hertz in Kailua-Kona?

  Premium (Acura TLX or similar) is the most frequently booked car hire type from Hertz in Kailua-Kona.

• How many car hire locations does Hertz have in Kailua-Kona?

  Hertz has 3 hire locations in Kailua-Kona. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Kona Intl airport (KOA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Kona Intl airport (KOA)?

  Yes