Book Dollar hire cars in Naples

Reviews for Dollar in Naples

Recent reviews

Traveller rating

Wonderful

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Very Good

2

Good

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Okay

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Fair

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Mediocre

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Poor

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8.0

The rep of the airport (in the Hertz dept) was great, kind and very helpful.Reviewed 16 Sep 2023

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4.0

Cons:Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.Reviewed 25 Jan 2021

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10.0

Pros:No problems from beginning of rental till I turned the car back in.Cons:A little discount for turning the car in several days early.Reviewed 1 Apr 2020

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10.0

Pros:Service & managerReviewed 18 Feb 2020

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2.0

Pros:The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.Reviewed 14 Feb 2020

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10.0

Pros:the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good workReviewed 16 Dec 2019

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8.8

Pros:Very easy drop off.Cons:Billing was a bit confusing, I should have asked questions at pick up. Everything worked out fine in the end.Reviewed 7 Dec 2019

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10.0

A Pleasant ExperiencePros:The agent at the car rental counter in Naples was very helpful and friendly. The car was clean and in good condition in all respects. It suited my needs perfectly. When I returned the car, the person knew I was running late and offered to email my receipt so I didn’t have to wait.Reviewed 27 Apr 2018

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6.4

Cons:Car seat belt system was broken and it set off the warning bell continuously during the entire trip.Reviewed 21 Jan 2018

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3.6

Pros:NothingCons:No one was there and had no instructions on what to do where to leave car lots were full . Totally CONFUSEDReviewed 26 Dec 2017

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10.0

Pros:The competence of the customer service agent.Cons:Is a Versa an intermediate size car?Reviewed 16 Dec 2017

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10.0

Pros:prompt service nice carReviewed 21 Nov 2017

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More

• What is the most popular car hire from Dollar in Naples?

  Economy (Scion xD or similar) is the most frequently booked car hire type from Dollar in Naples.

• How many car hire locations does Dollar have in Naples?

  Dollar has 2 hire locations in Naples. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Miami airport (MIA)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes