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Pros: The boarding was surprisingly fast and that was it.

Cons: Better service ms all around.

Cons: Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG

Pros: Crew was nice

Cons: Food , entertainment , wifi

Pros: Crew was nice . Boarding was relatively easy

Cons: WiFi didn’t work, long haul flight with absolutely NO entertainment. Food was below average as was seat comfort

Glad got back to US safe after a long day at the airport & the plane!

Pros: Late boarding ruined everything !!

Cons: Late boarding! Crew lack of customer service skill! Food wasn’t good enough as well! ....etc

Cons: Were never informed, kept in the dark about why we were delayed closed to 5 hours .it was an officer who anonymously told us there was a bagger handler strike

Cons: We were delayed 5 hours in Casablanca without notice or explanation it was an officer who shared anonymously that the baggage handlers were on strike

Pros: Crew was fine. Below Air France better than American airline

Cons: Had a lo layover in Casablanca (landed at 830 and left at 5) and they lost my bag.

Pros: Crew was very friendly

Cons: Aircraft boarded 1.5 hours late and departed 2 hours late. Upon reaching the destination gate it took 30 minutes to open the aircraft door and start deplaning.

Pros: Crew was nice

Cons: Flight delayed without good reason got in very late TVs didn't work Dirty bathroom Not comfortable

Pros: The crew was friendly and accommodating

Cons: The plane was delayed a few hours and no good reason was provided. The seats were not comfortable and the food was not good. Many of the televisions and chargers didn't work. bathrooms were dirty

Cons: no communication about delays. lost my luggage. Left JFK without the kids strollers, car seat, and bags!

Pros: Crew rude and seat aren't comfortable.also didn't get my 4 piece of luggage...I'm still waiting yet!

Cons: Received notification that flight was canceled/delayed & notified to checkin at airport between specific times. At the airport the checkin counter opened 3 hours & 20 minutes later than the notification announced. By the time checkin opened, all lounges had closed. Also, flight was further delayed.

Cons: They let people smoke on the plane and didn't do anything about it which was bizarre.

Worst flight!!!!

Cons: The flight was late! Nightmare at boarding! I arrived an hour and a half late They lost my luggage I have not heard back yet

Pros: Crew was great

Cons: They could have not been 2.5 hours late leaving my origin city and causing me to miss both of my connecting flights

Pros: Most of the crew was nice.

Cons: The food was bad, all four planes on our trip were delayed, and they lost our luggage.

Pros: nothing! Very poor service

Cons: Have special help for large families especially with young children. Most airlines anticipate large families’ arrival and keep a golf car at the gate to help them. Your company is careless, callus. In addition i lost 3 luggages

Cons: The flight was cancelled and the gate information was never updated to reflect the new time. My luggage was also lost.

Pros: It was a very bad flight. i wouldn't recommend Air Maroc. Despite flying business class, the food was below average. there was no entertainment. seat was not comfy. Check in was very slow as well although we were very few.

Cons: Flight was 2 hours late and simply because of poor operations in the airport and on the flight. Failing to match the boarding list with the check-in list! And during the 2 hours sitting on the plane Zero communication from crew on the issue.

Cons: Fix the damn problem that always occur with this company from loading luggage to boarding

Pros: Seat was filthy. There was a gross locker room smell. Crew was decent/brusque.

Cons: The issue is the transit time in Casablanca. The conditions on the place to sleep are catastrophic. No room. You are all in the same room ( mens snd wifes) 30 hours transit. I will never spend night in Casablanca

Business Class is non-existent

Cons: The Business Class seats are the same as Economy. Also the plane boards from the rear so Business Class has to wait to deplane LAST. Waste of $$$ Lost Luggage: Airline failed to get luggage onto connecting flight even though there were 2 hours in between flights.

Cons: We didn’t fly and we paid extra money to fly on 8-3-2019. We arrived one hour and five minute before and the crew refused to check us in and said we should be there at least one hour and half. Very very poor service,i will never fly with RAM.

Cons: Boarding was a complete debacle. There was no rhyme or reason and that led to it taking forever. The flight staff were rude and not very responsive. Among many things, they ran into a nearby elderly passengers seat several times with food/beverage carts and did not apologize.

Pros: Late from Dakar, couldnt provide accommodation at Casablanca, Late again from Casa entertainement system wasnt working on my seat

Cons: Pretty much everything