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I paid extra for a more leg room seat however, my seat didn’t recline. It was a full flight so I was cramped up for the whole 3 hours. Also they delayed the flight by an hour just to locate a couple of passengers, unload and reload their bags. There were mothers with babies and I found that unfair to have delayed a flight for some careless passengers.

If the flight arrived on time. It arrived late

Well what can I say. We had a terrible experience. Our direct flight from Brisbane to Hobart was cancelled at 1 minute to midnight the night before and I only found out when I woke up. That was too late so we hurried out to the airport and only because I was so so annoyed that we were put on a flight to Melbourne with a 4-5 hour stopover before collecting our luggage and walking to Jetstar to get on another flight from Melbourne to Hobart Mind you it took 1 1/2 hours to get our luggage at the carousel so I guess we should be happy that Qantas didn’t lose our luggage. So it took a ridiculous long time to go from Brisbane to Hobart snd we arrived at night time. I was so very angry with Qantas. .

It was ok I guess but I was at the airport a long time as the flight was delayed.

Wheelchair service was not provided

LOST BAG!!!!!!

THEY LOST MY BAG WHEN I WAS GOING ON A FOUR WEEK HOLIDAY. I now have nothing but the clothes I wore flying, there is zero concern about looking into where luggage is. It’s been four days and they haven’t even located the bag yet. Disgraceful, expensive, and very very upsetting. I have personal mementos and medication in the bag and there has been no sense of apology or urgency to help.

Qantas staff were not helpful

Flight was delayed and American Airlines staff were not helpful

Impossible to cancel the flight through Qantas. Had to deal with Just Fly which is a nightmare.

Just Crew service and Boarding pass team were very good. Uncomfortable seats!!!

Qantas has really slipped. Horrible breakfast box, staff were trying but the culture is poor and flights were delayed 3 times during the day.

The flight was American Airlines internal - similar to Jetstar with a bit more room! Pretzels and a soft drink for a 5 1/2 hour flight, no screen.

I liked the entertainment selection. The boarding was delayed and I was selected twice for extra security checks. The seating was cramped I needed a pillow between my knees and the seat in front of me to keep from being injured.