Guest reviews
Overall rating
5.3
OK
Based on 302 reviews
Overall
5.4
Boarding
5.4
Comfort
5.6
Crew
6.3
Entertainment
4.6
Food
4.8
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0
Pros: Cabin is well air conditioned.
Cons: No notice of slight flight delayed. Comfort rooms are not clean and some have no running water.
review from
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5.6
Delayed
Cons: 1 hour delay
review from
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5.5
Cons: The crew hate their jobs.
review from
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8.0
Pros: ok
Cons: not bad
review from
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4.0
Delayed flight.
Cons: Philippines AirAsia delayed our flight bound for Manila twice. They could have advised us earlier because we doubled our time this day just to get on time for our 17:25 flight. And, none of them even gave us food. We are all hungry.
review from
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4.6
Delayed without clarity
Pros: Crew went out of the way to assist us after a terrible checkin experiance
Cons: Received a notification that flight was delayed and given an option to reschedule after we checked in only. Checkin countervseperated my family and I even though we checked in early. Sent to Lounge and forced to pay even though directed by them.
review from
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6.5
Pros: the crew was friendly
Cons: the flight was delayed
review from
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6.0
Flights to Cebu are always delayed
Pros: I always like the flight attendants. The staff at Air Asia was great in helping me book an alternative flight because of flight delays from China.
Cons: The flights are always delayed.
review from
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8.0
"xxx'yyy
Cons:Reviewed Jun 2017review from
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10.0
Better than Cebu Pacific
Cons: Pay for luggage
review from
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8.8
Nice and comfortable
Pros: The brownie was good
Cons: nothing
review from
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4.0
Lack of information regarding flight status
Cons: Flight was delayed due to no fault of Air Asia, however, the passengers were not being informed of said delays, that many passengers started to flock to the boarding gate thinking the flight is about to board. Resulting to people standing around, due to lack of seats in the boarding area and making people who were probably happily seated at the other parts of the airport lose their seats as they anticipated boarding. I found out about the delay through my Kayak App and it took a long while before Air Asia made announcements. The flight was delayed about 3 hours.
review from
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5.6
Delayed
Cons: 1 hour delay
review from
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5.5
Cons: The crew hate their jobs.
review from
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4.0
Delayed flight.
Cons: Philippines AirAsia delayed our flight bound for Manila twice. They could have advised us earlier because we doubled our time this day just to get on time for our 17:25 flight. And, none of them even gave us food. We are all hungry.
review from
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4.6
Delayed without clarity
Pros: Crew went out of the way to assist us after a terrible checkin experiance
Cons: Received a notification that flight was delayed and given an option to reschedule after we checked in only. Checkin countervseperated my family and I even though we checked in early. Sent to Lounge and forced to pay even though directed by them.
review from
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6.5
Pros: the crew was friendly
Cons: the flight was delayed
review from
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6.0
Flights to Cebu are always delayed
Pros: I always like the flight attendants. The staff at Air Asia was great in helping me book an alternative flight because of flight delays from China.
Cons: The flights are always delayed.
review from
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4.0
Lack of information regarding flight status
Cons: Flight was delayed due to no fault of Air Asia, however, the passengers were not being informed of said delays, that many passengers started to flock to the boarding gate thinking the flight is about to board. Resulting to people standing around, due to lack of seats in the boarding area and making people who were probably happily seated at the other parts of the airport lose their seats as they anticipated boarding. I found out about the delay through my Kayak App and it took a long while before Air Asia made announcements. The flight was delayed about 3 hours.
review from
Flight status
Philippines AirAsia route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
527
Cebu City
CEB
Davao City
DVO
560
Cebu City
CEB
Kalibo
KLO
545
Cebu City
CEB
Puerto Princesa
PPS
528
Davao City
DVO
Cebu City
CEB
262
Davao City
DVO
Kalibo
KLO
885
Seoul
ICN
Manila
MNL
561
Kalibo
KLO
Cebu City
CEB
261
Kalibo
KLO
Davao City
DVO
884
Manila
MNL
Seoul
ICN
546
Puerto Princesa
PPS
Cebu City
CEB
7110
Cebu City
CEB
Kuala Lumpur
KUL
7111
Kuala Lumpur
KUL
Cebu City
CEB
7236
Cebu City
CEB
Singapore
SIN
481
Angeles City
CRK
Davao City
DVO
480
Davao City
DVO
Angeles City
CRK
476
Davao City
DVO
Puerto Princesa
PPS
477
Puerto Princesa
PPS
Davao City
DVO
19
Shanghai
PVG
Manila
MNL
101
Angeles City
CRK
Kalibo
KLO
100
Kalibo
KLO
Angeles City
CRK
9048
Cebu City
CEB
Seoul
ICN
772
Cebu City
CEB
Manila
MNL
616
Davao City
DVO
Manila
MNL
1265
Hong Kong
HKG
Manila
MNL
9047
Seoul
ICN
Cebu City
CEB
39
Seoul
ICN
Kalibo
KLO
38
Kalibo
KLO
Seoul
ICN
714
Kalibo
KLO
Manila
MNL
943
Kuala Lumpur
KUL
Manila
MNL
767
Manila
MNL
Cebu City
CEB
615
Manila
MNL
Davao City
DVO
1264
Manila
MNL
Hong Kong
HKG
713
Manila
MNL
Kalibo
KLO
942
Manila
MNL
Kuala Lumpur
KUL
221
Manila
MNL
Malay
MPH
430
Manila
MNL
Puerto Princesa
PPS
324
Manila
MNL
Tacloban City
TAC
354
Manila
MNL
Tagbilaran
TAG
128
Manila
MNL
Taipei
TPE
222
Malay
MPH
Manila
MNL
433
Puerto Princesa
PPS
Manila
MNL
328
Tacloban City
TAC
Manila
MNL
353
Tagbilaran
TAG
Manila
MNL
129
Taipei
TPE
Manila
MNL
89
Macau
MFM
Manila
MNL
88
Manila
MNL
Macau
MFM
58
Kalibo
KLO
Busan
PUS
28
Kalibo
KLO
Shanghai
PVG
138
Manila
MNL
Guangzhou
CAN
59
Busan
PUS
Kalibo
KLO
29
Shanghai
PVG
Kalibo
KLO
502
Kota Kinabalu
BKI
Manila
MNL
139
Guangzhou
CAN
Manila
MNL
501
Manila
MNL
Kota Kinabalu
BKI
7237
Singapore
SIN
Cebu City
CEB
18
Manila
MNL
Shanghai
PVG
7124
Cebu City
CEB
Taipei
TPE
7125
Taipei
TPE
Cebu City
CEB
Top airports served by Philippines AirAsia
- Manila Ninoy Aquino Intl Airport (MNL)
- Cebu City Mactan International Airport (CEB)
- Kalibo Airport (KLO)
- Davao City Francisco Bangoy Airport (DVO)
- Puerto Princesa Airport (PPS)
- Seoul Incheon Intl Airport Airport (ICN)
- Tacloban City D.Z. Romualdez Airport (TAC)
- Tagbilaran Airport (TAG)
- Kuala Lumpur Intl Airport (KUL)
- Iloilo City Mandurriao Airport (ILO)
- Malay Godofredo P. Ramos Airport (MPH)
- Taipei Taiwan Taoyuan Intl & other Airports Airport (TPE)
- Shanghai Pu Dong Airport (PVG)
- Hong Kong Intl Airport (HKG)
- Angeles City Clark Intl Airport Airport (CRK)
- Macau Airport (MFM)
- Busan Gimhae Airport (PUS)
- Kota Kinabalu Airport (BKI)
- Singapore Changi Airport (SIN)
- Guangzhou Baiyun Airport (CAN)
Philippines AirAsia contact information
- Z2 IATA code
- +632 742 2742 Call
- www.airasia.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.