|Top route||Krakow J. Paul II Balice to Warsaw Frederic Chopin|
|Top airport||Warsaw Frederic Chopin|
Staff were friendly and helpful but they couldn’t make up for the uncomfortable seats and poor food.
There was a lot of food, plenty of free beers, and the entertainment set up was amazing!
I dropped a headphone, LOT stewardesses didn't give me time to find it and now I'm at a lost of money because of it. LOT is the worst airline company
Sitting not too comfy, crew rather not too supportive
New Boeing 737 Max 8. No wifi aboard. No personal screens. Food, only one snack and a cup of water. Very poor.
The food was good and the crew were all very very kind and professional
Very comfortable flight and professional crew
You can’t call it food. One salty little bun and a glass of water. Not even a bottle. Uncomfortable seat. Wared safety belts.
Everything was smooth. No delays. Comfy seats.
lost my luggage. without necessary items in foreign city. stressed. no meaningful support. air conditioning malfunction. too hot and very uncomfortable. crew shrugged.
changed assigned seat without advising of change. had to sit far from my disabled partner. Broke my wheelchair. air condioning malfunction. too hot lost luggage....nothing to wear. medicine lost...no compensation or assistance for emergency supplies
Travelled in business class, and can’t complain really
Flight was good Delayed and in the ground for an hour before take off :( The worst part was out luggage not included with our tickets and had to pay a lot extra at the airport!!! Very disappointing to not have that part mentioned in neither of the emails prior to departure!!!
Every flight I flew with Lot was late from 30 minutes to an hour. Almost missed my connecting flight. Chaotic boarding. All announcement on board were incomprehensible as the ladies spoke so fast with an accent that I had no idea what they were trying to tell us. The crew treats non Polish flyers differently.
language selection was very limited, more languages should be added to movie selection. food was okay but I was served a "chicken sandwich" that had other meat inside which was not disclosed to me or others The vegetarian selection was also very limited, practically all meals included dairy such as feta cheese or butter
Staff is lovely, entertainment okay, and food quite good. But the plane is just old. Feels like a 90s business class...
All was good
I wish for better food for the second meal and newer plane.
great service, flying on time always.
Great service great flight
Overall very pleasant experience. Good airplanes (Embraer Zag to WAR 787 WAR to ORD), wide seats, good leg room. Food was good, crew polite and efficient. Thirsty? Walk to end of plane and help yourself. Or crew member will help you with drink. Request for beer was followed with "one or more?" One delayed flight was no issue, LOT organized fast transfer in Warsaw, Worked well.
I didn’t like anything in that flight, was a bad experience.
Crew on the plane was excellent, but the crew for LOT on the ground was not. Packages were lost for over two weeks as stated in previous statement.
My luggage was lost on both flights. The way from Ohare to Tirana it was lost. And on the way from Tirana to Ohare it was lost again. The worst part was that it didn’t show up for 15 days after I returned in the states, which is extremely poor service.
Сoffee could be better. Everything else was good.
Hardly any food on board, the comparison to Turkish airlines doesn't look good for Lot
On board LOT flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the LOT assistance team will most likely ask you to pay extra for checked luggage.
LOT offers direct flights to 80 cities in 45 different countries. Warsaw, Krakow, and Wroclaw are the most popular cities covered by LOT.
LOT concentrates most of its flight operations in Warsaw.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including LOT.
For travelers that will be flying LOT with their families, don’t forget that the airline offers many kid-friendly amenities, such as a special family check-in desk at certain airports that will help to make your trip as quick and easy as possible. Additionally, most flights offer menus and snacks that are specifically meant for children, as well as items that will help to keep the little ones entertained, such as crayons, games, and activity books.
When booking a trip with this airline, there are three classes to choose from, known as Economy, Business, and Premium Economy. While Economy will provide you with standard amenities such as one free checked bag, business includes three checked bags, free drinks, a warm meal, and comfortable seats that provide extra legroom. For a luxurious experience that provides you with extra amenities, opt for Premium Economy, which includes two checked bags, an adjustable foot rest, and snacks.
LOT has over 8 different types of planes in its fleet, with the two most popular types being either Boeing or Embraer. The Boeing 787 Dreamliner is known for having particularly large windows and adjustable LED lighting to help prevent travelers from becoming jetlagged. The Embraer 195 is a smaller choice used for shorter flights and has a two-seat configuration that provides customers with more room.
The airline flies to over 130 destinations throughout the world, with many of them in Europe. However, you can also book a ticket with LOT to go to India, South Korea, Canada, and Israel.