Overview

Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, JI Ums, Kota Kinabalu 88450, Malaysia
+60 8852 6888

RM 103+

Overall guest ratings

7.5/10 Good
Based on 2,509 reviews

Review highlights

  • 8.1
  • 7.2
  • 4.8
  • 4.6

Good to know

  • Great shopping

Nearby

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    About

    Grand Borneo Hotel puts you within a 15-minute drive of 1 Borneo Hypermall and Likas Stadium. Guests can take a dip in the indoor pool or grab a bite to eat at Soul Out Restaurant, which serves breakfast, lunch, and dinner. There's also a fitness center, and rooms offer 24-hour room service and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 2,509 reviews
    • 8.1 "Food is delicious."
      8.7 "87% loved the menu selection."
      7.1 "71% loved the dining experience."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.0 "Good breakfast."
      5.6 "Breakfast prices were ok, according to 56%."
    • 6.7 "Location is acceptable."
      5.7 "57% thought the parking prices were average."
      5.8 "Reasonably accessible by car, said 58%."
    • 4.8 "Not very comfortable."
      1.2 "Air conditioning was criticized by 88%."
      4.7 "53% thought it was too noisy."
      4.0 "60% criticized the small bathroom."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      0.4 "96% said the bathroom was dirty."
      3.9 "Dirty pool, said 61%."
    • 4.4 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
      0.8 "92% were disappointed with the minibar."
      0.7 "93% found problems with the furniture."
      0.4 "96% said the bathroom was dirty."
      1.0 "90% thought the tv was sub-standard."
      4.0 "60% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 752 reviews
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.5 "Location is acceptable."
      5.4 "54% thought the parking prices were average."
    • 6.4 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.2 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.2 "Only 52% said rooms were big enough."
    • 4.9 "Not very comfortable."
      1.0 "Air conditioning was criticized by 90%."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.4 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 1,103 reviews
    • 8.0 "Food is delicious."
    • 7.1 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 6.9 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 6.8 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      1.3 "Air conditioning was criticized by 87%."
    • 4.5 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      1.3 "Air conditioning was criticized by 87%."
      0.8 "92% found problems with the furniture."
      0.3 "97% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
      1.0 "90% were disappointed with the minibar."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 2.6 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 275 reviews
    • 8.2 "Food is delicious."
    • 7.3 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.0 "Rooms are ok."
      4.3 "57% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    7.4 Good
    Based on 376 reviews
    • 8.2 "Food is delicious."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.7 "Location is acceptable."
      6.0 "60% thought the parking prices were average."
    • 5.8 "Vibe was decent."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.5 "Not very comfortable."
      4.9 "51% said rooms were small."
    • 4.3 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      4.9 "51% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.4 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

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