Overview

Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, JI Ums, Kota Kinabalu 88450, Malaysia
+60 8852 6888

RM 101+

Overall guest ratings

7.5/10 Good
Based on 2,431 reviews

Review highlights

  • 8.0
  • 7.7
  • 5.0
  • 4.9

Good to know

  • Great shopping

Nearby

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    About

    Grand Borneo Hotel puts you within a 15-minute drive of 1 Borneo Hypermall and Likas Stadium. Guests can take a dip in the indoor pool or grab a bite to eat at Soul Out Restaurant, which serves breakfast, lunch, and dinner. There's also a fitness center, and rooms offer 24-hour room service and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 2,431 reviews
    • 8.0 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 7.2 "Good location."
      9.8 "98% liked the proximity to shopping."
    • 5.6 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.0 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      6.7 "67% thought the bathroom was big enough."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
      2.0 "For 80%, the rooms looked old."
      1.6 "84% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      2.7 "73% were disappointed with the minibar."
      1.0 "90% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
      1.8 "Dirty pool, said 82%."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      3.5 "65% found the grounds unpleasant."
      2.5 "75% thought the facilities needed updating."
    • 3.3 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 753 reviews
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.1 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.0 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 996 reviews
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 7.0 "Good breakfast."
    • 5.6 "Vibe was decent."
    • 5.3 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.4 "Only 54% said rooms were big enough."
    • 4.7 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      1.1 "89% said the bathroom was dirty."
      1.5 "85% had problems with the shower."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
    • 3.3 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 267 reviews
    • 8.1 "Food is delicious."
    • 8.0 "Good value."
    • 7.5 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 7.4 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.6 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 5.6 "Vibe was decent."
    • 5.2 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
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    Overall rating

    7.4 Good
    Based on 413 reviews
    • 8.2 "Food is delicious."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.2 "Good location."
      9.6 "96% liked the proximity to shopping."
    • 5.2 "Vibe was decent."
    • 4.8 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      4.8 "52% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.5 "Not very comfortable."
      4.8 "52% said rooms were small."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

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