Overview

Grand Riverview Hotel

Jalan Post Office Lama, Kota Bharu 15000, Malaysia
+60 9743 9988

RM 240+

Overall guest ratings

7.9/10 Good
Based on 532 reviews

Review highlights

  • 9.5
  • 8.8
  • 8.6
  • 5.5

Good to know

  • Friendly service
  • Good minibar

Nearby

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    About

    Grand Riverview Hotel offers an airport shuttle (available on request). Guests can take a dip in the outdoor pool or grab a bite to eat at D Brasserie, which is one of 2 restaurants and serves breakfast and dinner. A bar/lounge and a fitness center are other highlights, and rooms offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 532 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.0 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 3.4 "Pool is below average."
    • 1.7 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 164 reviews
    • 9.5 "Excellent value."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.7 "Location is great."
    • 6.2 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 4.8 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
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    Overall rating

    7.8 Good
    Based on 266 reviews
    • 9.6 "Excellent value."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Average comfort."
    • 6.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
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    Overall rating

    7.7 Good
    Based on 58 reviews
    • 6.3 "Average comfort."
    • 6.0 "Rooms are ok."
    • 5.5 "Average cleanliness."

    Overall rating

    7.8 Good
    Based on 42 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 5.8 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good minibar"
    data provided by TrustYou

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