2.0
Waited nearly two hours to pick up the vehicle. The facility was understaffed, only two people were managing the front desk and one of them was clearly more competent than the other. Our vehicle was fine but hadn’t been cleaned super well, likely as a result of rushing. Will not use this Hertz location again.Reviewed 8 Jul 2025
review from![kayak]()
2.0
Counter staff told me that Midsize was reserved even though I reserved the premium car. I had to upgrade to accommodate all my luggage with paying extra. What happened to QEEQ reservation?Reviewed 12 Jun 2025
review from![kayak]()
10.0
The best I have experienced with a rental car company in a very long time!Reviewed 9 May 2025
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2.0
Terrible staff at the counter and manager at SeaTac airport. Car wasn’t ready and they made us pay extra for the only other vehicle they had with the same amount of room/space.Reviewed 17 Feb 2025
review from![kayak]()
10.0
Super easy pick up and drop off. Minimal interaction with employees but the ones I did talk to were super friendly. Great value, unlimited miles/kmReviewed 10 Dec 2024
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2.0
I was over charged and not able to getReviewed 6 Dec 2024
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2.0
The car was clearly a former Uber with the permit and "this ride might be recorded" stickers. Something oily was sprayed on the inside of the windshield making it very hard to see and when I tried to clean it it got streaky and worse- I used Windex and then a kitchen cleaner and it was still difficult to see through the streaks to the point where it was unsafe. The car also had paint pen writing on the rear drivers side window which I had to scrape off. The interior smelled like someone tried really hard to cover up stale smoke.Reviewed 11 Oct 2024
review from![kayak]()
2.0
Their team were understaffed, under supplied and crabby at pickup. There was a noticeable deficit of “normal” cars, and they were often trying to convince people who had booked economy to take a mini van. On return I needed to adjust by 30 minutes to accommodate flex in a travel schedule, and their phone staff were dismissive and rude. They charged me a silly fee, despite the fact that when I arrived, the location was CLOSED, so it wouldn’t have mattered anyway. I will NOT be using Hertz again.Reviewed 13 Sept 2024
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2.0
I rented the car in March. When i got to the pick up spot - in July - there was no one there at the office. Literally, no employees showed up. When i called Hertz, they said "find another reservation." Zero respect for customers. None whatsoever. Unbelievable. Never again.Reviewed 17 Aug 2024
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2.0
There was no car, bad costumer experience, suggestion was to wair and see …Reviewed 14 Aug 2024
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2.0
tried to increase price when i arrivedReviewed 13 Aug 2024
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4.0
Unfortunately, there was no car available at the pick up station. The staff was not helpful and the hotline was overloaded. After 1 hour we were able to pick up our car. Dropping of the car was easy at the airport.Reviewed 10 Aug 2024
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