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One location in Golden Square Mile
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Reviews
8.0 Very Good
Jul 2020
Pros:
facility of process cleanliness of car ease of pickup and drop-offCons:
demeanor of the desk clerk7.2 Good
Jul 2020
Pros:
Staff at pick up location could have been more friendly but the staff at drop off were awesome and helpful.Cons:
There was smell of cigarettes in the car and a burning spot on driver’s seat. It will be better to clean up inside the car and use some fragrance to eliminate the bad smells.10.0 Wonderful
Oct 2019
Pros:
Yes everything went very smooth. They offered a free upgrade for me.Cons:
Cheaper gas when they fill on own on return9.2 Wonderful
Sep 2019
Pros:
Drop off was very easy.Cons:
Rather a long wait wait for the car at pick up Montreal downtown. WIfi in the pick up office would be helpful.8.0 Very Good
Mar 2019
Pros:
Staff very friendly and drop off easy/fast.7.2 Good
Sep 2018
Pros:
Car was fine although the check engine light was on. Price was good. Convenience of pickup site was good.Cons:
A long (30 minute) wait at the pickup counter in Montreal.One location in Golden Square Mile
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4.0 Mediocre
Oct 2022
8.0 Very Good
Oct 2021
3.2 Poor
Jun 2019
Cons:
We were completely lied to about the price that was advertised, our fees were raised twice for being a young driver instead of once. We have used many different car rental companies and have never had an issue. This was by far the worst rental experience we have ever had.8.4 Very Good
May 2019
Pros:
Person who checked out the car was simply not interested in saying even a word. I'd hope you'd tell me what amount'd be charged to my credit card before it's charged and also where the lifts are and how to get out to the HWY due to all the construction on the streets.Cons:
Please hire people who can at least pretend they like their job10.0 Wonderful
May 2019
Pros:
The staff was friendly and efficient.5.2 Fair
Sep 2018
Cons:
The price when I reserved was 407.62 CAD. The price I paid is more : 293.65 USD on august 13th + 149.80 CAD after dropoff (the car was in time and clean, gas full). WHY ?2 locations in Golden Square Mile
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4.8 Mediocre
Sep 2019
Pros:
Drop-off was extremely easy.Cons:
Pick-up at 1225 Metcalf in Montreal was terrible. Poor area to load luggage. Was given no orientation concerning operating the car even when asked. Harassed by garage owner and Avis personnel. Area for car pick-up totally inadequate, Given wrong information by Avis personnel, Evenmorecomplaints5.2 Fair
Sep 2019
Cons:
More staff8.8 Very Good
Aug 2019
Pros:
Staff was very courteus even though they had some stress issue happening. But the lady chatted and managed two employees customers while helping me. BRAVO! They did not have midsize car that I had reserved so they put me in small SUV.Cons:
Small SUV was a less fuel efficient. So ended up filling more gas before returning. Return was quick even though it was a Sunday night 9 pm.4.0 Mediocre
Aug 2019
Cons:
We waited two and a half hour to get our car.6.4 Okay
Jul 2019
Pros:
It was easy to pickup and drop offCons:
The seats are extremely uncomfortable in this car. It was kind of dirty.6.0 Okay
Jul 2019
Pros:
Car was fine, pickup experience was goodCons:
No directions were provided on where to drop off the car. I spent 2 hours driving around downtown Quebec City in heavy traffic trying to find the drop off location. Incredibly stressful experience. Avis staff would not pick up the phone. Provide more detailed drop off instructions!One location in Golden Square Mile
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10.0 Wonderful
Sep 2018
Pros:
everythingCons:
nothing5.6 Fair
Apr 2018
Pros:
The fast costumer serviceCons:
The car was uncomfortable and the cheapest model10.0 Wonderful
Sep 2017
Pros:
- We had initially booked to pick up our car 8am on a Saturday, but we were able to pick it up the evening before (around 7pm on Friday) with no additional cost - Staff at 1200 Stanley Montreal location extremely helpful - Brand new car in excellent condition - Pick up and drop off location was booked for different provinces but extremely satisfied with the low price8.8 Very Good
May 2017
Pros:
The staff was very quick and professional. The car was clean and no issues with it.6.0 Okay
Aug 2022
2 locations in Golden Square Mile
2 locations in Golden Square Mile
One location in Golden Square Mile
One location in Golden Square Mile