Car hire in Condado (San Juan)
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Cheap car hire in Condado (San Juan)
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| Pick-up truck |
Condado (San Juan) car rental reviews and directory
Enterprise
8.5
Very Good
135 reviewsCleanliness
8.7
Comfort
8.9
Pick-up/Drop-off
8.7
Value for money
8.3
2 locations in Condado
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Reviews
10.0 Wonderful
May 2021
Pros:
The staff are friendly, fast, and professional. They are perfectly bilingual and made everything easy.Cons:
N/A6.0 Okay
May 2021
Pros:
Staff were excellent, friendly, attentive4.0 Mediocre
Apr 2021
Pros:
Staff was friendly. No mechanical issues with car.Cons:
There was no shuttle to or from airport. Had to take a taxi to Enterprise and pay an extra $40 to be able to deliver it to the airport directly when finished (not at all as advertised!). After a long check-in process of 15-20 minutes, I had to wait an additional 40-45 minutes while they cleaned the car to finally get it. The staff was friendly and apologetic but the process was inefficient, understaffed for the demand and very wasteful. They need new management onsite.10.0 Wonderful
Apr 2021
Pros:
The navigation window. Being able to plug my phone in and have my gps show up on the screen made traveling much easierCons:
Only thing I can think about is the price. Saving as much as possible is a plus for eveyrone.2.0 Poor
Apr 2021
Pros:
Clean carCons:
We reserved a full-size car for a family of five. When we get there they told us they didn't save our car, and I'll forget this several different smaller cars for the same price. We would not fit into any of the three options they gave us with our luggage. Instead of giving us something to accommodate our family at the agreed-upon price, they gave us a different large vehicle but charged us $250 more. Very unhappy with them, will not use Kayak or Enterprise again.10.0 Wonderful
Apr 2021
Pros:
Staff was friendly and for our car very fast.Hertz
7.4
Good
94 reviewsCleanliness
7.8
Comfort
7.6
Pick-up/Drop-off
7.3
Value for money
7.5
3 locations in Condado
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Reviews
10.0 Wonderful
Jan 2022
2.0 Poor
Dec 2021
10.0 Wonderful
Nov 2021
2.0 Poor
May 2021
Pros:
Never got the rental! Hertz claims that kayak made the reservation without checking with them and there was no cars available. Never will use kayak again, horrible experience!Cons:
Actually have a car available!2.0 Poor
May 2021
Pros:
Car was not available. They were sold out. I was stranded at 7am with no rental car6.0 Okay
Apr 2021
Cons:
Your pricesAvis
6.2
Okay
53 reviewsCleanliness
6.4
Comfort
6.5
Pick-up/Drop-off
5.7
Value for money
5.8
2 locations in Condado
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Reviews
2.0 Poor
May 2021
Pros:
Nothing. I arrived at 10:00 AM. I waited in the hot garage with mosquitos for 45 minutes. We got our car after 11. The computer system was down so the 2 customers in front of me took about 25 minutes each.Cons:
We showed up at 10:00 AM, we should have gotten our car before 11....We could have been allowed to wait in the AC instead of the hot mosquito infested garage... The employee could have moved a little quicker. I would not rent here again. The car gas tank could have been full instead of 5/8's, so many things could have been better.10.0 Wonderful
May 2021
Pros:
Staff was very friendly and courteousCons:
Overpriced4.0 Mediocre
Apr 2021
Pros:
No mechanical problems, nice carCons:
We had a two week rental. On first day of the tental the agency called saying they had no cars leaving us stranded at our Airbnb. He said they might have a car later or maybe it would be 3 days. For hours after that call they would not answer their phone.. Finally they did answer and he had one come in.2.0 Poor
Apr 2021
Pros:
Our car was given away, we never received the rentalsCons:
We had no transportation2.0 Poor
Apr 2021
Cons:
They over booked & canceled without notice...terrible service!!4.0 Mediocre
Feb 2021
Cons:
We reserved an SUV and they had none and could only give us a car.Dollar
9.5
Wonderful
3 reviewsCleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
9.5
Value for money
9.5
One location in Condado
Ace Rental Cars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Condado
Bella Group LLC
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Condado