Pros: The customer service was brilliant. Real people.
I had a minor problem with a tyre and was attended to quickly by the AA and Kwikfit. The staff at Chipping Sodbury, particularly Alex was wonderful. Well done Enterprise!
5 Jan 2016
Pros: Great service - very clear about documentation needed. Free upgrade. Great car - though hired over Xmas period so probably quite expensive comparatively.
Cons: Had to fill up oil two days into hire period
9 Aug 2016
Pros: It allows you to book without making final payment
Cons: Honestly there was not much of a difference in price on kayak and main website
Car was OK, 1 hour wait + tank half full at pickup
Cons: We had to wait for a long time to have the gentleman who man's the rental station at the hotel near Bristol airport to come in, and left almost an HOUR after we got to the hotel!
Car tank was only HALF full. I was charged an extra 30 POUNDS for gas that was not disclosed to me at Kayak rental PLUS another amount for liability insurance that the gentleman at counter said was required by law. I had purchased Kayak insurance already and was surprised that I had to pay this extra.
And now there a further $68 charge on my credit card account from Easirent for what, I have no idea!!!