|Top route||Anchorage to Seattle/Tacoma Intl|
|Top airport||Seattle/Tacoma Intl|
When arriving at PHL we had to wait almost an hour for the check-in desk to open, and when opened, it was slow due to the printers not printing the baggage tags. The staff was very nice and apologetic and did the best they could. We were told the check-in was not open until 2:30, but that information was not provided on any of the correspondence or boarding passes. This could be helpful for travelers. Due to a tight schedule we were boarded quickly, but the plane had not been cleaned well, leaving trash and crumbs from the previous flight. The staff was always professional and courteous, but appeared to be under stress. Overall the trip was as well as can be expected, but I do strongly suggest that check-in times be specified on confirmations and boarding passes to lessen frustration. I will fly Alaska Airlines again.
The food option is always kinda mediocre on this flight… not the options….rather the food.
A better selection from the food and beverage cart.
Wifi should be free. Also, the seats were super uncomfortable. I know it's an airline, but dang.
I don't think there was anything you could have donn. The flight itself was good. But the flight was full of families with crying babies and very rude people in First Class. It made the flight very long. But that's nothing the crew could have done anything about. it was the passengers on the flight that made it a challenge.
Got a call right away as we were leaving baggage claim that I had left a bag—got it right away. Great service!
A couple young ladies in the rear cabin crew were having loud personal conversations during the middle of the flight when most passengers were trying to sleep. It was not very considerate.
After waiting 2 hours to get through security I was turned back at the gate due to a computer glitch with my boarding pass, told I had to return to the ticket counter despite the fact that I had already received my seat assignment and then forced to spend another 8 hours at the airport before I could get home🥺
No coffee or tea available on second beverage service on BOTH FLIGHTS. Announced as "coffee heater broken". (on both flights?!) Very limited food for purchase on board.
The check-in process in Seattle was chaotic, disorganized. Many kiosks were out of paper, but paper was needed for a baggage tag, and we weren't allowed to get into line until we had one. However, the kiosk doesn't just tell you it's out of paper, it just says that function isn't available. However, the flight itself was right on time, just like our flight from Pittsburgh out to Seattle, which we deeply appreciated.
Food for a five hour flight had to be ordered ahead-not ideal for customer especially the choices on menu! I appreciated the seating for handicapped individuals!
Crew people are so nice. I can say Pilots are very well trained-smooth landing!
Quick seating. Pleasant staff
Liked the nonstop flights and helpful personnel.
Negotiate better gate locations- Gate 20 in San Diego felt like a 3 mile walk
Better complimentary food options. At least have a savory option along with the sweet.
I couldn’t check in online or in a kiosk. It kept asking me for a passport even though I was flying to Puerto Rico, where a passport isn’t needed if flying from the US. Also, there was no entertainment on the flight and the plane itself was somewhat old fashioned. The crew was very nice, though.
Flight from Portland to Spokane was delayed 1 hour. Which is nonsense... Overall ok. I only had carry on bags.
No free wi fi
Entertainment has to be better for this long flight
Friendly flight attendants. Return flight was cramped in premium seating.
Communicating that my baggage wasn’t on the flight
My bags didn’t make my connection to LAX. It would be helpful if you alerted me to that in flight— I waited an hour (from midnight to 1AM to discover they weren’t on the carousel. Your spei on the flight says “20 minutes or miles credited” and I waited and hour!
The obvious, the seats are too small. Great flight and nice staff. It was nice to be informed what was happening during the whole experience.
No screens and extremely uncomfortable seats. Very hard, hurt my back and it was a 6 hour red-eye flight
There was no onboard entertainment for a flight that was more than 5 hours
The delay of 3 hours was horrible. An 8 mph tail wind delayed our flight 3 hours. If the ability of the plane is so close to the min performance of the plane either choose different equipment or don’t book the land so full.
The flight was delayed for three hours without explanation (until we were on the plane) and I missed my international connection causing considerable disruption and expense.
Great flight to San Diego
On board Alaska Airlines flights, cabin baggage should not exceed 55x35x22cm. If your hand luggage is bigger, the Alaska Airlines assistance team will most likely ask you to pay extra for checked luggage.
Alaska Airlines offers direct flights to 98 cities in 4 different countries. Seattle, Anchorage, and San Francisco are the most popular cities covered by Alaska Airlines.
Alaska Airlines concentrates most of its flight operations in Seattle.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Alaska Airlines.
If you will be flying with Alaska Airlines, there are two classes for you to choose from in addition to standard Economy: Premium Class and First Class. Premium Class will offer you several perks, such as extra legroom, complimentary food and drinks, and pre-boarding. For a particularly luxurious trip, opt for First Class, a choice that includes a hot meal, free access to entertainment tablets, and the ability to check two bags for free.
To watch a movie or show during your flight, the airline offers a complimentary app that you can download onto your personal device before take-off in order to save any media that you would like to watch while in the air. During longer flights, travelers have the option of renting a tablet directly from one of the stewards, each of which is equipped with a selection of films, games, podcasts, and access to Wi-Fi. Additionally, you are allowed to use certain messaging applications for free on your cell phone without having to pay for the plane’s Internet.
Although Alaska Airlines flies to over 100 destinations throughout the world, the company’s primary hub can be found in Anchorage, Alaska.
Alaska Airlines has over 6 different planes in its fleet, with a majority of them being either Airbus or Boeing. While the Boeing 737-900ER is known for being able to fit the most passengers and for having the largest First Class area in comparison to the company’s other planes, the Airbus A320-214 can travel the furthest and is commonly used for the airline’s longer flights.