Preventable delay resulting in missed connecting f
Pros: The staff in the plane was very nice and proactive in giving us immediatly water and snack while we were waiting for luggages to unload due to weight restriction
Cons: The plane was too heavy to take off so we had to wait for 2 hr while they were removing luggages. The wind conditions are well known and locals avoid flying to Florence because of constant delays. Either put better planes or limit the weight in the planes (less passengers or smaller luggages) for this airport. 2h late made me miss my connecting flight and I had to wait until the next day to get to my final destination. We don't all have extra holidays to spend in airports.