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|Top route||Jeddah King Abdulaziz Intl to Riyadh King Khaled Intl|
|Top airport||Riyadh King Khaled Intl|
Cons: The flight is delayed for two hours
Pros: i need to change the date but cannot find anyone help, including either call center or flynas staff in airport
Cons: just give me a simple way to change my flight
Cons: Schedule. Crew
Pros: The Crew members especially Magid
Cons: People are sitting in our seats!!! This issue is on every single flight I have with FlyNas
Cons: Always late, an they blame it on the previous flight, as if it is operated by different company
Cons: Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company.
Pros: Bad experience with flynas
Cons: Saudia airplanes much better. This is the last time with flynas.
Cons: Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !
Pros: Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad
Cons: delay flight and rent another craft lion air !!
Pros: So good everything was okay
Cons: 1 hour waiting for customer service to answer the call
Pros: We arrived before time
Cons: The crew were very cold, not even smiling and didn’t have welcoming spirit
Cons: Was so hot and delay as usual with flynas!
Pros: Fast flight reached before time
Cons: The boarding time
Pros: Business Class is very comfy.
Cons: Food quality. Number of business class seats.
Cons: موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة
Pros: The boarding was easy and the personnel was so nice, the flight took up early and reached before time
Cons: The entertainment in the flight
Cons: not delaying 2 hours
Pros: The flight arrived 30 min earlier than the scheduled time.
Cons: The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal.
Pros: The crew was very rude. They were not helpful at any stage.
Cons: Crew members should be trained properly about how to be nice in dealing with passengers.
Pros: Business class seats are very comfy & dinner on airplane was delicious.
Cons: They are still using busses for boarding in both Taif and in Dammam airports.
Pros: Departure was on time. Riyadh airport had good facilities.
Cons: During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly.
Cons: Late departure and messy airport at jeddah
Pros: Not anything really
Cons: No knee room, pointy metal seat backs. Hard seats they charge for a can of soda...
Pros: As mentioned above
Cons: There was no pillow on the flight and the hostess was rude
Onboarding took long time
Pros: Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport.
Cons: Ethihad Needs to train their employees.
I was not allowed to travel
Pros: Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely.
Cons: Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers.
Pros: Timing and convenient. No stops
Cons: I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities
Pros: Flight late about 30mihutes no explanation
Pros: Punctuality, Cleanes, good service, great attendees
Nice flight with nice people
Pros: Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew.
Pros: Very punctual
Cons: Everything was fine, I didn’t order any food so can’t join dge
Cons: In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place.
Pros: Craw are professional
Cons: No entertainment
Poor customer service
Cons: Flight was delayed by 6hrs
This is Cheating !!!!!
Pros: Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak.
Cons: Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation.
Pros: No thing
Cons: Late without plogize
Pros: It was good
Pros: Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too
Cons: No entertainment
Lost my luggage
Cons: There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail.
Pros: Boarding at the airport was really poor. The flight was delayed for almost an hour.
delay in boarding, passengers stopped for 20 minutes in the tube,
Cons: almost everything
Terrible experience with etihad operator
Cons: Booked on etihad. Was not made aware connecting flight run by an operator of etihad (was in small print on final ticket - NOT communicated clearly). That furst flight was delayed 10 hours - not given any voucher for food or sleep, no etihad representative available to provide iformation about missed connections (everyone had missed their onward connection at this point). Phone of etihad is operator only never able to apeak to customer service. When called travel agent they said could not rebook me bc wtihad had not yet been informed of the delay of the first flight (even though their own operator!) Disaster in communicationa dn in tespect fot passengers from the outset. I will not fly again.
Fake airlines company
Cons: They say Al-Khayala airlines, which is Flynas (but merge in one company). That name cause me a big problem in Sabiha airport, the information desk confused just like me, how dare you to put Al-Khayala name on that booking? There is no website for it, no information, nothing. I was lucky to know on Wikipedia!
Cons: Airplane was very dirty Ticket was very much expensive The charge me 270 sr
Pros: Nothing good at all.
Cons: The flight have been late for one hour
Terrible experience at King Khalid International A
Cons: The boarding pass line. That idiot officer, who issued me the Boarding pass for Abu Dhabi to hyd but forgot issuing from Riyadh in the first place. Had to again return and request those idiots for their own mistake. Other one didn't allow me my laptop, which i had to leave at the airport. Also lost SR 1500/- while in the rubble.
Cons: They have lost my luggage in the airport
Delay without announcement
Pros: Take off & landing was good
Cons: The flight got delayed without any announcement & gate changed several times
Total bad fligh
Cons: Delay Bad attitude crow Bad pilot
Pros: Set too small
Tight in Economy seat if you're more than 6 foot t
Cons: Very poor legroom