XL charged me 100 euro's for an extra bag regardle
Pros: I arrived live in NY!
Cons: 100 euros for an extra bag. Rip off!
Oct 17, 2016
Cons: the seats were narrow, the flight was too hot and there are no individual climate control options as there are on other planes. Water was not offered in flight.. I don't think I would fly this airline again.
*I paid to check a second bag and changed my mind. they would not refund the $196
Oct 12, 2016
Pros: This was the cheapest flight offered and there were enough empty seats to switch and get more room
Cons: From the initial check-in staff was impatient, bored, unconcerned or downright rude. The only free beverage on the flight was water and the attendant almost refused to pour it into my bottle for me. We had no choice for the one free meal on our almost 9 hr flight and it was bland and unhealthy. The lights didn't go off for hours even though it was an overnight flight. Loud fliers weren't instructed to keep their voices down. I really wouldn't recommend this airline.
Oct 08, 2016
I had to cancel due to the Hurricane
Pros: My final destination was HHI and it was evacuated so I tried to cancel but their customer service never answered on the phone and ignored my email??????????
Cons: NOOOOO Customer service
Oct 06, 2016
Mediocre - is this a budget airline?
Pros: Very tight seating in economy compared to other international flights I have flown in the past. Poor food choices - u have to pay for? extras such as small bottle of wine which is usually complimentary on other flights. Won't take this flight again except for economic reasons
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