The only car rental company that offers shuttle or pick-up services from Telluride airport to off-airport locations is Hertz.
Pros:Easy location to access
Cons:Stuck driving a cargo van with "Hertz" plastered on the side through the Rocky Mountains. Not the easiest of drives in a vehicle I was not comfortable driving.
Pros:Pick up and drop off was quick and easy
Cons:Car was much smaller than expected. Said Nissan Pathfinder or similar (and I know it says not guaranteed) but we got a Kia Sorento which was a lot tighter than we were planning for. Had to have bags in laps/etc. Why not just tell us exactly the car we were reserving? Doesn't seem that hard
Pros:The staff in Montrose provided excellent & friendly customer service. The nice lady was also very helpful in providing directions to the Black Canyon.
Pros:The Hertz rep in Telluride was very profesional and courteous.
8.8 Very Good
Cons:Reservation was made FINE months ago! When I arrived, they had NO automobiles available for rental at all!
Cons:The final price was higher than promised. $419 versus $368 due extra taxes and fees charged by airport authority. Reason stated was rental was made at an offsite location. However, the offsite location does not rent cars. The day before rental Enterprise called to confirm pickup. Stated the pickup would be at the airport. The clerks would not honor the rental agreement. I was not told of the extra fees and taxes until drop off.
Pros:Staff was flexible and helpful accommodating my schedule
Cons:Check the fuel level in your rental vehicle at time of pickup, mine was 3/4 full
Pros:The staff was extremely helpful and friendly
Pros:I love driving the Yukon. The car was waiting right outside the airport and I was able to drop it back off right there also. Such good customer service. Thank you.
Cons:nobody working the counter, car was not detailed
8.4 Very Good
Cons:The washer fluid light was on and the washers did not work
Pros:The car had good pickup when going up the mountains.
Cons:It could stand a void car wash.
Cons:Car rented was not ready when scheduled. Had to rent another car that was not clean instead. Yes, I was given an "upgrade" but that car was dirty and a very far walk from terminal.
Cons:Avis overcharged us without explanation
8.0 Very Good