Guest reviews
Overall rating
7.2
Good
Based on 3,931 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
Skip to main content
TAP AIR PORTUGAL traveller reviews
Pros
"Flight crew was very nice"
(in 34 reviews)
"Very friendly staff and well organized"
(in 40 reviews)
"good movies for the long flight."
(in 9 reviews)
Cons
"Long flight uncomfortable seats"
(in 8 reviews)
"No leg room again either."
(in 12 reviews)
"TAP has terrible customer service and support."
(in 9 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
business class
customer service
good entertainment
crew was friendly
food was good
short flight
great service
good flight
hours later
seats were comfortable
-
9.6
Pros: I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal.
review from
-
5.3
Review of flight from Barcelona to Lisbon
Pros: The flight crews were polite. The short flight journey included a simple light lunch with drink.
Cons: The flight departure time was delayed for one hour.
review from
-
8.0
Pros: Smooth flight
Cons: We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person
review from
-
10.0
Better Than Most USA Domestic Flights
Pros: I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit.
Cons: Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors.
review from
-
6.0
Flight from Rome 60 min late, missed connection to Faro
Pros: Nothing, missed the connection
Cons: No flight to Faro during late arrival from
review from
-
8.0
Overall good flight
Pros: Delayed
review from
-
10.0
Pros: Everything
review from
-
4.0
Cons: late flight lost my connection
review from
-
7.3
Pros: Food was good, many options with entertainment
Cons: The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York.
review from
-
5.6
Pros: Food was alright
Cons: No entertainment, no charging port beyond row 15.
review from
-
8.6
Pros: Very nice flight.
Cons: Boarding should be more organized.
review from
-
7.0
bad experience at check in counter
Pros: On time!
Cons: That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler
review from
-
9.6
Pros: I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal.
review from
-
10.0
Better Than Most USA Domestic Flights
Pros: I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit.
Cons: Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors.
review from
-
10.0
Pros: Everything
review from
-
8.6
Pros: Very nice flight.
Cons: Boarding should be more organized.
review from
-
8.0
Pros: Smooth flight
Cons: We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person
review from
-
8.0
Overall good flight
Pros: Delayed
review from
-
7.3
Pros: Food was good, many options with entertainment
Cons: The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York.
review from
-
7.0
bad experience at check in counter
Pros: On time!
Cons: That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler
review from
-
5.3
Review of flight from Barcelona to Lisbon
Pros: The flight crews were polite. The short flight journey included a simple light lunch with drink.
Cons: The flight departure time was delayed for one hour.
review from
-
6.0
Flight from Rome 60 min late, missed connection to Faro
Pros: Nothing, missed the connection
Cons: No flight to Faro during late arrival from
review from
-
4.0
Cons: late flight lost my connection
review from
-
5.6
Pros: Food was alright
Cons: No entertainment, no charging port beyond row 15.
review from
Flight status
TAP AIR PORTUGAL route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1235
Moscow
DME
Lisbon
LIS
1066
Lisbon
LIS
Bilbao
BIO
1936
Lisbon
LIS
Porto
OPO
1102
Lisbon
LIS
Sevilla
SVQ
1098
Lisbon
LIS
Valencia
VLC
922
Porto
OPO
Zurich
ZRH
1105
Sevilla
SVQ
Lisbon
LIS
1097
Valencia
VLC
Lisbon
LIS
921
Zurich
ZRH
Porto
OPO
522
Lisbon
LIS
Stuttgart
STR
523
Stuttgart
STR
Lisbon
LIS
349
London
LCY
Lisbon
LIS
344
Lisbon
LIS
London
LCY
1133
Malaga
AGP
Lisbon
LIS
1134
Lisbon
LIS
Malaga
AGP
1140
Lisbon
LIS
Vigo
VGO
1141
Vigo
VGO
Lisbon
LIS
1112
Lisbon
LIS
Santiago del Monte
OVD
1113
Santiago del Monte
OVD
Lisbon
LIS
353
London
LCY
Porto
OPO
1939
Porto
OPO
Lisbon
LIS
1123
Alicante
ALC
Lisbon
LIS
1122
Lisbon
LIS
Alicante
ALC
1119
Las Palmas de Gran Canaria
LPA
Lisbon
LIS
337
London
LGW
Porto
OPO
1484
Dakar
DSS
Lisbon
LIS
1085
La Coruña
LCG
Lisbon
LIS
1082
Lisbon
LIS
La Coruña
LCG
1485
Lisbon
LIS
Dakar
DSS
1005
Madrid
MAD
Porto
OPO
208
New York
JFK
Lisbon
LIS
209
Lisbon
LIS
New York
JFK
1116
Lisbon
LIS
Las Palmas de Gran Canaria
LPA
59
Lisbon
LIS
Brasília
BSB
338
Porto
OPO
London
LGW
58
Brasília
BSB
Lisbon
LIS
481
Nice
NCE
Lisbon
LIS
117
Lisbon
LIS
Porto Alegre
POA
103
Lisbon
LIS
Belo Horizonte
CNF
3
Lisbon
LIS
Natal
NAT
104
Belo Horizonte
CNF
Lisbon
LIS
452
Porto
OPO
Paris
ORY
453
Paris
ORY
Porto
OPO
541
Dusseldorf
DUS
Lisbon
LIS
436
Lisbon
LIS
Paris
ORY
437
Paris
ORY
Lisbon
LIS
1431
Tangier
TNG
Lisbon
LIS
477
Lyon
LYS
Lisbon
LIS
658
Porto
OPO
Amsterdam
AMS
1525
Accra
ACC
Lisbon
LIS
218
Boston
BOS
Lisbon
LIS
1525
Lome
LFW
Accra
ACC
1507
Lisbon
LIS
Abidjan
ABJ
1525
Lisbon
LIS
Lome
LFW
496
Lisbon
LIS
Toulouse
TLS
1432
Lisbon
LIS
Tangier
TNG
493
Toulouse
TLS
Lisbon
LIS
1679
Lisbon
LIS
Funchal
FNC
1443
Casablanca
CMN
Lisbon
LIS
1428
Lisbon
LIS
Fez
FEZ
1006
Porto
OPO
Madrid
MAD
361
London
LHR
Lisbon
LIS
1553
Lisbon
LIS
Sao Vicente
VXE
763
Oslo
OSL
Lisbon
LIS
217
Lisbon
LIS
Boston
BOS
877
Florence
FLR
Lisbon
LIS
1674
Funchal
FNC
Lisbon
LIS
571
Frankfurt am Main
FRA
Lisbon
LIS
791
Helsinki
HEL
Lisbon
LIS
552
Lisbon
LIS
Munich
MUC
484
Lisbon
LIS
Nice
NCE
288
Luanda
LAD
Lisbon
LIS
1045
Barcelona
BCN
Lisbon
LIS
828
Lisbon
LIS
Milan
MXP
1454
Lisbon
LIS
Marrakesh
RAK
783
Stockholm
ARN
Lisbon
LIS
1713
Porto
OPO
Funchal
FNC
544
Lisbon
LIS
Dusseldorf
DUS
792
Lisbon
LIS
Helsinki
HEL
587
Cologne
CGN
Lisbon
LIS
Top flight routes
Top airports served by TAP AIR PORTUGAL
- Lisbon Humberto Delgado Airport (LIS)
- Frankfurt am Main Airport (FRA)
- São Paulo Guarulhos Intl Airport (GRU)
- Munich Franz Josef Strauss Airport (MUC)
- Porto Airport (OPO)
- Rome Fiumicino Airport (FCO)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Brasilia Airport (BSB)
- Newark Airport (EWR)
- São Paulo Viracopos Airport (VCP)
- Belo Horizonte Tancredo Neves Intl Airport (CNF)
- Boston Logan International Airport (BOS)
- London Heathrow Airport (LHR)
- Brussels Bruxelles-National & other airports Airport (BRU)
- Berlin Tegel Airport (TXL)
TAP AIR PORTUGAL contact information
- TP IATA code
- +32 02 7203077 Call
- flytap.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
