Find cheap flights on Shanghai Airlines

Worst customer service ever

Cons: Website doesn't work Customer service unreachable by phone Not able to check large baggage (musical keyboard) without prohibitive fee (1000 usd +)

OK, Fair Price

Pros: All-around is was a pretty decent flight.

Cons: Over 24 hours to reach my destination.

Poor communication. Delayed/cancelled return flight. Refused refund.

Pros: Check-in people at LAX were courteous.

Cons: Return flight from Busan first leg was announced delayed even though we later learned they knew there was a tropical crossing our path. Very poor communication re: our rerouting options for missing the connection. Return flight was ultimately cancelled and we took another flight with another airtline to get home to LA. To-date the airline refuses to refund our tickets for the return flight that they cancelled, and consider us no-shows for whatever alternative route they had in store, which would have delayed us by more than 24 hours.

First Class barely deluxe Economy

Pros: NOt much

Cons: Class was very poor, I bought a First Class ticket and seats were barely Delux Economy. Food was weak at best,

No entertainment. Small seats.

Pros: The food was good. A lot better than what I've received from American airlines.

Cons: The seats were small. No entertainment.