Recent reviews
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10.0
I really like this Airline cuase sky team take a good care.also i am booking more that 7year till now I would love travel all 8year untill now same china easther airline cuase they really good service.
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5.2
Very uncomfortable seats, butt hurts after a while. Seat heads didn't adjust at all, so even harder to sleep comfortably.
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8.3
Overall a great experience. Friendly, attentive crew, newer plane, timely departure and arrival, and great value. Food could be improved a bit
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4.3
Got us to Shanghai in one piece. Smelled cigarette smoke on at least three separate occasions. Didn't see who did it, but when we told the flight attendants they claimed they didn't smell anything. We were not the only ones to smell it, so either the flight attendants had no sense of smell or they were covering for someone - probably the pilot.
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7.6
The first leg of my flight was cancelled 24 hours before takeoff and I was given a Chinese website and invalid phone number to call. No one contacted me to reschedule, I had to call two travel agencies and then the airline directly who also asked me to call a different invalid number. Finally a Chinese speaking friend found a number online that worked and the flight was able to be rescheduled to an earlier one requiring me to spend more money getting to the airport. At the airport the earlier flight was delayed an hour to the original flight time. Disappointing.
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8.0
male flight attendant helped me store my bags in the overhead compartment. Delayed departure on the tarmac, started a good movie and then didn nkt continue during flight. Poor entertainment choice.
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2.3
I had a connecting flight from Hk to Tel Aviv. Ground crew beef ore take off and air crew in air assured me that I would make the el al flight scheduled to take off at 9 pm. We landed at hk at 8.20 pm. Although I was front of the passengers to get off, it took 10 mins for the door to open, I had to wait on the regulnar bus to get to terminal and when we did get there, at 8.40 pm the ground hostess told me that I had missed my plane and they had other arrangements for me. By the delay I had to stay in honk kong for two days. El al does not fly on Friday. Shanghai air put me ina hotel and agreed to pay for one night only. The 2nd night cost US $310 which I had to pay!
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7.2
Young and energetic crew, very polite and direct at the same time Crowded, food, bathrooms
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6.6
The price was the best. Keep up the good work on that dimension.
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7.6
The staff were impeccable and helpful. The plane was very clean and the flight crew kept it very clean. Boarding all zones at once was chaotic.
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10.0
I really like this Airline cuase sky team take a good care.also i am booking more that 7year till now I would love travel all 8year untill now same china easther airline cuase they really good service.
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8.3
Overall a great experience. Friendly, attentive crew, newer plane, timely departure and arrival, and great value. Food could be improved a bit
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8.0
male flight attendant helped me store my bags in the overhead compartment. Delayed departure on the tarmac, started a good movie and then didn nkt continue during flight. Poor entertainment choice.
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7.6
The first leg of my flight was cancelled 24 hours before takeoff and I was given a Chinese website and invalid phone number to call. No one contacted me to reschedule, I had to call two travel agencies and then the airline directly who also asked me to call a different invalid number. Finally a Chinese speaking friend found a number online that worked and the flight was able to be rescheduled to an earlier one requiring me to spend more money getting to the airport. At the airport the earlier flight was delayed an hour to the original flight time. Disappointing.
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7.2
Young and energetic crew, very polite and direct at the same time Crowded, food, bathrooms
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6.6
The price was the best. Keep up the good work on that dimension.
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7.6
The staff were impeccable and helpful. The plane was very clean and the flight crew kept it very clean. Boarding all zones at once was chaotic.
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5.2
Very uncomfortable seats, butt hurts after a while. Seat heads didn't adjust at all, so even harder to sleep comfortably.
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4.3
Got us to Shanghai in one piece. Smelled cigarette smoke on at least three separate occasions. Didn't see who did it, but when we told the flight attendants they claimed they didn't smell anything. We were not the only ones to smell it, so either the flight attendants had no sense of smell or they were covering for someone - probably the pilot.
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2.3
I had a connecting flight from Hk to Tel Aviv. Ground crew beef ore take off and air crew in air assured me that I would make the el al flight scheduled to take off at 9 pm. We landed at hk at 8.20 pm. Although I was front of the passengers to get off, it took 10 mins for the door to open, I had to wait on the regulnar bus to get to terminal and when we did get there, at 8.40 pm the ground hostess told me that I had missed my plane and they had other arrangements for me. By the delay I had to stay in honk kong for two days. El al does not fly on Friday. Shanghai air put me ina hotel and agreed to pay for one night only. The 2nd night cost US $310 which I had to pay!
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