Traveller reviews
Overall rating
6.5
Good
Based on 2 reviews
Boarding
7.0
Comfort
6.0
Crew
9.0
Entertainment
4.0
Food
5.0
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Shandong Airlines information
| IATA code | SC |
|---|---|
| Routes | 432 |
| Top route | Jinan to Chongqing Jiangbei Intl |
| Airports served | 84 |
| Top airport | Jinan |
Recent reviews
Traveller rating
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7.0
Pros: Crew attentive and kind
Reviewed Sep 2019review from
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6.6
You changed my ticket but made an error
Pros: The flight itself was fine.
Cons: I received an email that my ticket had been changed. In stead of a layover in Yantai, the new ticket said I had a layover in Qingdoa. I went to check in and the Shandong airlines employees said that both tickets had been cancelled. Thankfully they gave me a free ticket to Yantai, but were completely different time. I am very upset with Kayak or whoever changed my times.Reviewed Sep 2018review from
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7.0
Good airline
Pros: Professional staffReviewed Aug 2018review from
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7.3
Pros: Very good food
Reviewed Jul 2018review from
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6.3
Regular fly
Pros: Crew was very nice and attent
Cons: Boarding was very bad organized, the fly was with shangdong airlines instead air china, which was confused at the beggining, also the space between seats was very short and seats were too hard.Reviewed Mar 2018review from
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5.0
Convenient
Pros: Direct flight from Jinan to BKK. Crew were nice.
Cons: Food was cheap. Beverage service/options not good.Reviewed Feb 2018review from
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2.0
Ctrip can actually book a flight
Cons: Kayak should not offer flights they cannot book them send constant e-mails making it look like they are charging you for a flight they can't book.Reviewed Oct 2017review from
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2.0
Cons: Didn't even make it to Qingdao
Reviewed Jul 2017review from
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2.0
Pros: Nothing.
Cons: Couldn't check my bags all the way to SFO. Had to pick up my bags and then checked in again with a different airline.Reviewed Jun 2017review from
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5.0
The airline didn't have its personnel there on time
Cons: There was a backup on the highway to the airport, but that doesn't mean their staff should have no contingencies.Reviewed May 2017review from
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6.3
Sanya to ZZ
Pros: Beautiful and friendly crew. Spoke some English and very kind
Cons: A little disorganized in boarding. Not able to use cellphone in airplane mode during flightReviewed Feb 2017review from
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7.3
Pros: The crew was fantastic, were consistently professional and pleasant through a very difficult situation.
Cons: Boarding time was the same as standard flights, when this route is on a Chinese shopping destination. Plane was delayed 30 minutes because half of the passengers needed to check luggage at the gate. Either boarding should be earlier, or the one bag per passenger rule should be enforced before getting to the gate. Nearly half the plane had brought at least two or three carry-on suitcases.Reviewed Jan 2017review from
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10.0
Great service friendly staff
Pros: On time, good service and very reasonable priced. Plane was clean and fairly new.
Cons: Food and drinks could be better.Reviewed Nov 2016review from
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7.0
No internet on the flight, but breakfast was good.
Pros: They had passcodes for certain people, but when they ran out no one else could use the internet...I was one of those people who couldn't use the internet. Dinner wasn't great, but breakfast was good. They had some options to learn Chinese on the tv.so that was fun.
Cons: No internetReviewed Oct 2016review from
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2.0
Dowgrade
Cons: I paid for first class but was told when I checked in at the airport that there was no first class. Moreover, the airline did not automatically provide an economy seat for me. Instead, when I arrived at the airport, I was told that I did not have a seat on the flight. Only after finding an agent who spoke English and 45 minutes of discussion did they provide me with a seat in economy. That said, they owe me at least a partial refund but did not provide any information about how I can obtain it.Reviewed Oct 2016review from
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8.0
Pros: Everything was great with the exception of the seats
Cons: Seats - very hardReviewed Oct 2016review from
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10.0
Awesome flight
Pros: Brand new planes and great service.Reviewed May 2016review from
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7.2
Mysterious Check-in & Sky-high luggage fees
Cons: The check-in was confusing, as it was done at a Air China terminal, and Air China staff seemed unaware of this. Since when did less then two bags become standard? The "extra" bag fee for the second bag was high (about $80USD).Reviewed Mar 2016review from
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6.0
Pros: Can sleep very well without disturbances
Cons: Breakfast was awfulReviewed Feb 2016review from
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7.6
Pros: On time boarding, early arrival
Cons: Chinese peopleReviewed Feb 2016review from
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7.6
Pros: Boarding on time, early arrival
Cons: Chinese peopleReviewed Feb 2016review from
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8.0
Pros: On time and fast boarding
Cons: NothingReviewed Feb 2016review from
Shandong Airlines FAQs
What is Shandong Airlines' carry-on size allowance?
On board Shandong Airlines flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Shandong Airlines assistance team will most likely ask you to pay extra for checked luggage.
Where does Shandong Airlines fly to?
Shandong Airlines offers direct flights to 79 cities in 7 different countries. Chongqing, Jinan, and Xiamen are the most popular cities covered by Shandong Airlines.
What is Shandong Airlines’ primary hub?
Shandong Airlines concentrates most of its flight operations in Jinan.
How does KAYAK find such low prices on Shandong Airlines flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Shandong Airlines.
Flight status
Shandong Airlines route map
Top airports served by Shandong Airlines
- Jinan Airport (TNA)
- Qingdao Jiaodong Intl Airport (TAO)
- Xiamen Gaoqi Intl Airport (XMN)
- Yantai Laishan Airport (YNT)
- Beijing Capital Airport (PEK)
- Chongqing Jiangbei Intl Airport (CKG)
- Zhuhai Airport (ZUH)
- Hangzhou Airport (HGH)
- Incheon Intl Airport (ICN)
- Shanghai Hongqiao Intl Airport (SHA)
- Xi'an Xianyang Airport (XIY)
- Urumqi Airport (URC)
- Taiyuan Airport (TYN)
- Shenyang Airport (SHE)
- Dalian Airport (DLC)
Shandong Airlines contact information
- SC IATA code
- +86 95369 Call
- sda.cn Visit
Overview of Shandong Airlines
Shandong Airlines is a company that is based in China and operates a selection of domestic and international flights. When flying with this airline, you have the opportunity of going to many countries throughout Asia, such as Cambodia, India, Japan, and South Korea.
This airline is primarily owned by two other companies, which are Shandong Aviation Group and Air China, an airline that is known for being the country’s flag carrier. Additionally, it maintains codeshare agreements with a variety of other companies, with some examples being Asiana Airlines, China Express Airlines, and Uni Air. In 1997, it helped found the New Star Aviation Alliance, which consists of five other domestic airlines that operate in the same region.
Flights operated through this airline offer three main travel classes, which are Economy, Business, and First. While an Economy ticket will give you access to standard services, like the option of using the plane’s entertainment system, Business will give you a seat with additional legroom, the option of checking a bag for free, and complimentary alcoholic beverages. If you fly in First Class, you will have priority check-in, priority boarding, and a seat that converts into a bed.
Shandong Airlines has a fleet of almost 125 planes that are either Boeing or COMAC. When operating long-haul flights, the Boeing 737 MAX 8 is the aircraft that is most commonly used, as it can fit up to 168 passengers and has a large fuel capacity. For medium-range flights, the Boeing 737-800 is the best choice, as it can hold approximately 159 passengers and is spacious.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.