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|Top route||Jeddah King Abdulaziz Intl to Riyadh King Khaled Intl|
|Top airport||Riyadh King Khaled Intl|
Pros: Services cleanness
Cons: Clean the bathroom often water all over
Cons: Improvements in everything
Cons: Improvements in almost every thing
Pros: The flying crew and flight itself was great
Cons: The boarding personnel and the luggages cares was terrible. I had probably the worst experience possible.
Cons: It need a lot to improve
Pros: The whole experience was pleasant
Cons: The boarding process and the gate agent should have much better people skills
Cons: Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!
Pros: Nice cooperative crew & fairly comfortable seating
Cons: dont know
Pros: The crew was very kind and attentive.
Cons: We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was.
Cons: Leave on time
Pros: Nothing at all!!
Cons: The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work needed
Pros: The staff on board was very friendly, warm.
Cons: The bathrooms could have been cleaner. Staff does not show up at all on the staff call button.
Pros: Great crew! Smooth flight!
Pros: Great crew!
Cons: I would’ve like more desert options.
Cons: The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.
Cons: Excellent customer service
Pros: the food is good
Cons: the bathrooms need to be cleaned
Pros: yes crew and flight was very good
Cons: every thing is good
Pros: Nothing really.
Cons: The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken.
Can’t say a single good thing about this flight.
Pros: very poor experience transiting through Jeddah airport
Cons: There was no wheelchair that was request. Had to walk long distance in severe pain. no one bothered to listen. Will never fly Saudia again
Pros: Crew is extremely friendly
Pros: Worst customer service ever
Pros: No more Saudia. Worst customer service ever.
Pros: Everything was okay, except they have really bad transition from the two flights in the airport .
And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen
Cons: Don't steal people’ stuff
Pros: Crew was okay and seats were comfortable
Cons: Food and boarding
Cons: Change the food which was tasteless and was only bread.
Cons: Connecting in Jeddah is a mightmare.
Pros: Modern and well-equipped planes.
Cons: Connecting in Jeddah is a mightmare.
Cons: Make entertainment , serve nice food. Seat not comfortable at all.
Pros: Exceptional crew, as expected
Cons: Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed
Pros: Excellent service and ontime takeoff
Pros: Crew was good, food was very good,seats were fine.
Cons: Entertainment options could be better. The entertainment system needed reboot.
Cons: The food could be better.
Pros: Crew and plane were great..
Cons: Worst transit lounge/airport.... i thought I was back in India in the 80s!!! Same on Saudi and the Saudi Airport!! Never again!!
Cons: Crew’s were not professional enough
Pros: Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.
Cons: They should add one more meal and drinks more frequently.
Pros: The new Boeing airplane. Business class is truly business class.
Pros: Flight was canceled without notice
Cons: Need to invest in new seats
Cons: None of us who flew from ny , received luggage’s in Dhaka. Still waiting
Pros: Was the crew amazing and overall was good
Pros: B787 still like new and well maintained.
Cons: This is a long flight I take often one Saudia. The seats still suck!
Pros: The crew were extremely helpful and they did there best to keep us comfortable
Cons: The boarding process is a mess
Very improved customer service
Pros: Very improved customer service from previous years.
Cons: Offer drinks besides a bag of water and juice
Pros: The boarding process was efficient. The crew were friendly and professional.
Cons: The Entertainment system broke down 3 times during the flight.
Pros: Liked the short flight period. That is all!
Cons: Crew service is terrible. Food is rubbish.
Pros: The plane was very comfortable and the crew were fast and responsive
Cons: They searched every bag and person before getting on the plane, the entertainment system is buggy
Service improved from last three years
Pros: I am using SA from the last three years now. This trip change my mind about the airline reputation it’s competing very well with other airlines. The hospitality is improved 300% the staff are very friendly and professional. They listen to customer and resolved their issues if any.
Pros: My seat was just fine, it was only a 1.4 hour flight
Cons: The food was not great, however I want to say thank you very much for having something
Cons: Boarding & deplaning for Business class should be priority. Baggage claim also should be priority. Currently there’s no difference between business and economy classes
Pros: I had my own row of seating because the flight was pretty empty so it was very comfortable
Cons: Nothing. Excellent flight
Pros: Flight was pretty empty so I had a whole row to myself which was incredibly comfortable
Cons: Seat comfort and leg space
Cons: The offerings of the snack is very cheap
Pros: Please contact me on +966502263227
Owned by the Saudi Arabian Government, SAUDIA has a strong presence throughout the Middle East. It flies to more than 25 destinations across Saudi Arabia and is the national flag carrier. International services are also available as far as Europe, North America, Africa, and Asia. An expansive network includes nonstop flights to in excess of 25 countries.
You can sit in either Guest Class (Economy), Business Class or First Class. Guest Class seats are some of the best in the industry with 32 in of legroom and adjustable footrests. Passengers in Business Class are treated to ergonomically designed chairs with lumbar support and a Salvatore Ferragamo amenity kit. Children in the cabin are provided books and games to play with. First Class luxury includes 80 in flatbeds, freshly squeezed fruit juices and meals served on fine china. Quiet spaces reserved for prayers are located onboard.
SAUDIA is a member of the SkyTeam alliance and works alongside major carriers, such as Delta Air Lines, China Airlines, Air France, and Korean Air, to offer a global product. Customers can benefit from a wider range of departure times, shorter layover periods and round-the-world tickets. Separate codeshare agreements are held with Etihad Airways, Oman Air, and Royal Air Maroc.
Airbus and Boeing aircraft are flown by SAUDIA, with a large fleet of well over 100 planes. Jets capable of traveling long distances, such as the Boeing 777 and Airbus A330, are some of the most commonly flown, with larger configurations capable of carrying as many as 413 people. Saudi Arabia’s coat of arms with two swords and a palm tree feature on the tail of the aircraft.