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Cons: Leaving on time!

Pros: Free wine

Cons: The deboarding. I don't understand how the plane became inoperable only after we were backing out of the gate. Nothing done to compensate for the inconvenience.

Pros: Crew on plane were very good; gate agent was not.

Cons: Assertive gate agent in Toronto insisted I check my carry-on even though it was within regs and there was lots of overhead space (I was 2nd on the plane) but he insisted saying it would be waiting for me as I debarked (not true-came down carousel with checked bags)

Pros: I got to the destination.

Cons: I could not have been ripped off with extra baggage fees.

Pros: Crew was great. Enjoyed the free wine

Cons: Include baggage and seat in price. Such a bummer to pay more at the airport

Cons: No space for carryon rollers.

Pros: Great and helpful crew

Cons: Porter airlines mechanical failure caused 13 passengers to miss connection to DC

Pros: Bunch of crooks gave me the wrong time. Missed my flight

Cons: Getting correct to information

Cons: Horrible customer service. One plane was not fit to fly so delayed 30 minutes to get another ready, then after flying 30 minutes, had to return to airport because the plane had mechanical issues. Then after an hour being held without bathrooms at gate outside lounge, we flew and landed 4 hours late.

Pros: Good area before boarding

Cons: Punctuality

Pros: Nothing

Cons: Better information upfront about immigration in Canada and not a million unnecessary information. Highly unprofessional. Had lot better experience with other websites

Cons: After boarding had to deplane and go on another aircraft.

Pros: Flight was fine

Cons: So many delays which missed our connection. Very costly. It’s the next day and I’m still not to Montreal!

Cons: Was delayed by 1.5 hrs and only received 1 alert about the initial 30 mins delay.

Cons: Canceling flights with no notice and rescheduling made me lose a day

Pros: Nothing

Cons: Fees, space , training their employees

Delays

Pros: Staff on the checkin desk was very kind and helpful.

Cons: Delay

Cons: Time to de-board took some time

Pros: Cheap price of the airline ticket.

Cons: I was booked where someone was already sitting. It was difficult because I was with my two young children. And someone else was booked in my child's seat also.

Cons: Gate checked bags sent to baggage claim instead of given back at the gate safely because flight was 95 minutes late and they were in a hurry. Flight was 95 minutes late because of inability to balance weight. Spent 50 minutes on runway “burning fuel”. I will never fly Porter again.

Cons: The flight was delayed by 2 hours . We missed our appointment and want to be compensated!!!

Cons: The 4pm flight not leaving at 10pm. Or at least being informed that the flight was gonna be delayed before 3 pm

Cons: I was required to pay for my carryon, which I was never informed during my booking.

Cons: Especially for USA and Canada travel, allow some luggage, you guys embarrassed my child by charging her luggage fee because she had to bring a device she requires. She felt embarrassed.

Pros: Flight was good!

Cons: Especially international flights do not price basic fares, who travels from USA to Canada without clothes and then you end up charging $39 each way. It’s just totally a scheme. It’s a shameful practice and only spirit airlines and you do this. You guys were one of my favorite but now you are last

Cons: I booked this flight on Kayak. No mention at booking that this airlines has a ludicrous policy of charging $50 for a carry on bag!....wow!...last flight ever on Porter.

Cons: The same flight leaving an hour and a half after ours left before ours. I don’t understand how exactly that works the gates were directly next to one another.

Pros: Snacks/Friendly Crew

Cons: Delays. The system seems like it was set up where they know without a doubt every flight will be delayed. Also we almost crashed on landing.

Cons: No carry on baggage fee

Pros: The crew is really good. Super nice and attentive.

Cons: Honestly, while the flight delay was a hassle. Probably nothing because flight delays happen. My bag was placed on the next flight. But your crew’s attitude made it all better.