Traveller reviews
Overall rating
5.9
Okay
Based on 58 reviews
Boarding
5.8
Comfort
5.7
Crew
6.7
Entertainment
5.1
Food
5.4
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Pegasus Airlines information
| IATA code | PC |
|---|---|
| Routes | 493 |
| Top route | Antalya to Istanbul Sabiha Gokcen |
| Airports served | 132 |
| Top airport | Istanbul Sabiha Gokcen |
Recent reviews
Traveller rating
96
71
106
196
4
Find reviews that mention:
flight was delayed
another flight
glass of water
plane was late
worst airline
buy food
hour late
low cost
flight attendant gave
let you pay
bad customer
credit card
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10.0
excellent all round and check in luggage included
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2.0
Very expensive flight,not foods,not WiFi,nothing at all,very rude staff
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10.0
The bad reviews made me worry so much as we are flying with a 17 month old but the flight and service was amazing!
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8.0
Need reclining seats to help sleep as not much else to do :)
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10.0
Would have been good to have slightly reclining seats
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2.0
Poor service, overpriced food that did not taste good, no pouch to put anything. Overall terrible experience
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2.0
Seats are incredibly uncomfortable, pilots are newby, would avoid when I can
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2.0
1,5 Hour delayed.
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4.0
I asked for face mask when boarding the airplane but to my dismay they did not stock COVID-19 face mask onboard and it would have been okay but the crew member said "you should have bought one" which totally is disrespectable and not appropriate as this totally goes against their policy of COVID-19 deterrence policy which they have laid out in their online app as well as their website. Although I made an online complaint regarding this matter....But so far nothing has been said or done! Very disappointed.
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10.0
Seats and meal should be included in the ticket price
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10.0
Meal should be included in the price and seats
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10.0
Everything fine apart of the airport staff in Izmir ,about the airline nothing bad to say .
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2.0
very bad
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10.0
Fantastic flight
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2.0
There wasn't much communication and reassurance in terms of delay of the flight. They offered water and some cake only after 3 hours as we were taking off. I ordered 1 noodle and lots of drinks, they charged me two, she said she needed to take a photo of my card which I said no to. Then I said OK we ll keep the 2nd noodle although we didn't need it, just to end the bad situation, she grabbed my bag as I was holding it to get the wallet out and she accidetantally hit the boiling noodles and spilled over my hand and really hurt me, a colleague Brought an ice bag thankfully. This made my journey even worse than it already was with the 3 hour delay of the flight.
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6.0
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
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10.0
The check in at the air port was appalling - disorganised - unhelpful and extremely slow - unfriendly supervisor and it caused stress for many travellers who were not sure if they would make the flight - no customer care displayed - it was a shambles
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1.9
Bad customer service 😑
review from
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5.9
The price is great, but not even getting one check-in bag allowance is terrible, especially at over $50 per checked bag when purchased online ahead of time. The flight was late, and any food or drink you must pay for. Again, the price is great, but you get what you pay. I also feel that every Pegasus landing is so hard and fast that the pilot is trying to see how hard and far he can pound the plane into the runway!
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10.0
I love everything
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1.9
They want to charge 250 euros for an extra bag and made my sister miss her flight.
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10.0
I liked that we could pre order and pay for meals. Crew was super efficient and got everything exactly right and of course we didn’t even have to ask it was all super seamless I wish other airlines would do this.
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10.0
Pros: Departure on time, arrival ahead of time.
Cons: There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying.review from
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10.0
Pros: The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints.
Cons: The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :(review from
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0.0
Pros: nothing
review from
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6.0
Cons: Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys
review from
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10.0
Pros: Flight was on time. Crew handled a dispute between two passengers effectivley and professionally.
review from
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7.0
Cons: Not charging for a small bottle of water would be nice.
review from
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5.6
Pros: Nothing
Cons: The seats more comfortable.review from
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10.0
Cons: They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all.
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Flight status
Pegasus Airlines route map
Top airports served by Pegasus Airlines
- Istanbul Sabiha Gokcen Airport (SAW)
- Antalya Airport (AYT)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Ankara Esenboga Airport (ESB)
- Nicosia Ercan Airport (ECN)
- Adana Airport (ADA)
- Trabzon Airport (TZX)
- Milas–Bodrum Airport (BJV)
- Kayseri Airport (ASR)
- London Stansted Airport (STN)
- Dalaman Airport (DLM)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Duesseldorf Intl Airport (DUS)
- Cologne Köln/Bonn Airport (CGN)
- Gaziantep Airport (GZT)
Pegasus Airlines contact information
- PC IATA code
- +90 850 250 67 77 Call
- flypgs.com Visit
Overview of Pegasus Airlines
Controlling operations from a central hub in Istanbul, Pegasus Airlines has a wide-spanning network that reaches Europe, the Middle East, North Africa, and Central Asia. Four support bases across Turkey (Adana, İzmir, Ankara, and Antalya) aid domestic services, which include over 30 destinations. Ukraine, Russia, Italy, Germany, France, and Belgium are among the countries with multiple locations that directly connect to Turkey.
Marketing itself as a low-cost carrier, it delivers competitively priced fares and streamlined amenities. In 2017 the carrier was crowned the Best Low-Cost Airline at the World Tourism Awards. Air Manas is a partially owned subsidiary that is based in Kyrgyzstan and focuses on the Central Asian region. Codeshare agreements with Alitalia, KLM, and Flynas offer an extended range of connected flights that Pegasus Airlines customers can access.
All passengers are seated in a singular Economy cabin on Pegasus Airlines flights. There are 18 seats available, which have additional legroom and can be reserved upon an upgrade. A standard hand luggage allowance of 8 kg (approximately 17 lb) is permitted, while up to 20 kg (approximately 44 lb) of checked baggage can be purchased.
A combination of Airbus and Boeing jets are operated. Airbus models, such as the A320neo, are preferred for shorter distance routes, such as those to the Middle East, while wide-body Boeing planes like the 737 Next Gen are scheduled for services to Central Europe. The Airbus A321neo is one of the largest aircraft in the fleet and is capable of carrying approximately 239 passengers. All of the jets have traditional Turkish names, which are emblazoned underneath the cockpit windows.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.