Book Payless hire cars in Savannah

Reviews for Payless in Savannah

Recent reviews

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Wonderful

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3

4.0

We rented a midsized vehicle and were given a completely different, much smaller, car.Reviewed 30 Dec 2023

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4.0

Pros:The Payless counter in Savannah is closed. A sign directed me to the Budget Rental Car counter which had a long line and only 2 agents. There were people standing around for hours waiting for a car to become available. We got lucky and didn't have to wait once we finally checked in, but the car we got was not cleaned. At that point, we had been in line for an hour, so we went ahead and took the dirty car. It smelled like sour milk, but at least it was the size we reserved and otherwise was issue-free.Cons:More rental cars are definitely needed in Savannah!!Reviewed 19 Mar 2021

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7.6

Cons:Payless does not have any employees working at the Savannah airport location. You have to go to Budget/Avis. Then they walk you all the way back to the Payless counter where they have to manually fill out paperwork because computers do not come up properly and the printer is broken. The employee that helped me was fantastic. Had she not been this extra time spent and nonsense would have been a terrible experience. There is no one to check cars back in for Avis/Budget or Payless. For Avis and Budget you can fill out mileage and put it in the box but for Payless you have to go back to Avis and budget wait in line and give them the key and paperwork. They should just add a Payless box. Had that line been longer I could have easily waited 20-30 min just to hand that to someone. The process is not well thought out.Reviewed 14 Jul 2020

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2.0

Cons:They did not have one single car available but still booked my $450 reservation turning me away from the rental counter after three tries. No upgrades, just said they had no cars and there weren’t going to be any no matter how long I waited.Reviewed 29 Jun 2020

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6.4

Cons:They allowed me to reserve a size car they didn’t have and had to be forced to upgrade because I needed the car urgentlyReviewed 19 Aug 2019

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2.0

They claimed to not have my reservationPros:I still got a carCons:I arrived at the counter during my reservation time and was told I didn't have a reservation. The attendant told me this was because I had used a third party vendor instead of the corporate website. The staff than told me it would be more than double the cost of my reservation for the same and rental length. I left the counter and called the number from my reservation. Provided my name and confirmation number. Everything was according to my reservation. The attendant assured me there was nothing to be done. I paid the day of price and am waiting for a response from Payless corporate.Reviewed 7 Jan 2019

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10.0

Pros:Made it easy and convenientReviewed 15 Nov 2018

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4.0

the man who checked me inPros:He was polite, efficient and kind.Cons:Car seats were stained and the car smelled. I bought Febreze to try to help it but it was ingrained.Reviewed 14 Aug 2018

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2.0

Nobody’s homeCons:Our flight was delayed. When we arrived at the airport we went straight to car rental at Payless. Not a soul was around. They closed at 11pm and we arrived at 11:04 to their desk. All other car rentals were open but had no cars available. They very easily could have seen we were delayed but arriving in minutes and waited for a customer. Lesson learned that Payless isn’t about customer service.Reviewed 14 Aug 2018

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2.0

Terrible Customer ServicePros:NothingCons:Customer Service offered no assistance in getting a rental car when my flight was delayed.Reviewed 28 Jun 2018

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2.0

Maintenance issuesPros:Staff was friendlyCons:The car had some issues. Alignment was off causing the car to sway left. The tire pressure light Turned on while driving, I check the air pressure in all four tires they were fine. Thetevwas something seriously wrong with the vehicle. I return the car I did not want another one or do business with them and they still charge me for the carReviewed 1 Mar 2018

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2.0

They didn't hold our reservation and we had no carPros:Nothing!Cons:We ended up spending more than double on the car we a month in advance because Payless did not honor the reservation. We had to get a car from a different company at more than double the rate - hugely disappointing.Reviewed 26 Sep 2017

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More

• What is the most popular car hire from Payless in Savannah?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Payless in Savannah.

• How many car hire locations does Payless have in Savannah?

  Payless has 1 hire location in Savannah. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Savannah/Hilton Head airport (SAV)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Savannah/Hilton Head airport (SAV)?

  Yes