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Nepal Airlines customer reviews
5.8
Based on 11 verified guest reviews
5.4Boarding
6.9Crew
6.7Food
6.0Entertainment
6.0Comfort
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Poor customer service! They don’t have 24/7 customer service. I was stranded in the transit area of the airport for over 21 hours. I was denied to board a plane without any help that caused my entire return flight to be cancelled. I had to book an entire new return flights. It caused me lots of stress, waste of my time and money.
I feel the best
Need to improve the quality of customer service,
What started as a small delay at checkin ended up being a two and a half hour delay by the time the plane took off. The annoying part was that we weren’t told what the holdup was.
.
Offer a pillow in business class for night flight. More comfortable seats. Offer alcoholic beverages. Get flight attendants that care.
It was not possible to do an online checkin with Nepal Airlines. Apart from that, all the rest was very good : good food, friendly staff that ensure that Covid rules are respected (not always easy),…
Cons:Very nice. Nil complaints
Nepal Airlines flight status
Sat 7/5
Nepal Airlines route map – Which destinations does Nepal Airlines fly to?
Find out which destinations you can fly to direct with Nepal Airlines by entering your departure airport. If you want to know whether Nepal Airlines flies a certain route, enter both the departure and destination airport before hitting search.Sat 7/5
All Nepal Airlines flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 402 | Bangkok (BKK) | Kathmandu (KTM) | 3h 30m | • | • | • | ||||
| 401 | Kathmandu (KTM) | Bangkok (BKK) | 3h 20m | • | • | • | ||||
| 240 | Doha (DOH) | Kathmandu (KTM) | 4h 40m | • | • | • | • | • | • | |
| 239 | Kathmandu (KTM) | Doha (DOH) | 5h 0m | • | • | • | • | • | • | |
| 415 | Kathmandu (KTM) | Kuala Lumpur (KUL) | 4h 30m | • | • | • | • | |||
| 225 | Kathmandu (KTM) | Bengaluru (BLR) | 3h 0m | • | • | • | ||||
| 434 | Tokyo (NRT) | Kathmandu (KTM) | 7h 45m | • | • | • | ||||
| 230 | Dubai (DXB) | Kathmandu (KTM) | 4h 5m | • | • | • | ||||
| 229 | Kathmandu (KTM) | Dubai (DXB) | 4h 40m | • | • | • | ||||
| 226 | Bengaluru (BLR) | Kathmandu (KTM) | 3h 0m | • | • | • | ||||
| 416 | Kuala Lumpur (KUL) | Kathmandu (KTM) | 4h 45m | • | • | • | • | |||
| 217 | Kathmandu (KTM) | New Delhi (DEL) | 1h 40m | • | • | • | • | • | • | • |
| 218 | New Delhi (DEL) | Kathmandu (KTM) | 1h 35m | • | • | • | • | • | • | • |
| 242 | Dammam (DMM) | Kathmandu (KTM) | 4h 50m | • | • | • | ||||
| 241 | Kathmandu (KTM) | Dammam (DMM) | 5h 20m | • | • | • | ||||
| 201 | Kathmandu (KTM) | Mumbai (BOM) | 2h 45m | • | • | |||||
| 202 | Mumbai (BOM) | Kathmandu (KTM) | 2h 30m | • | • |
Nepal Airlines contact information
- RAIATA code
- 00603-26987933Call
- nepalairlines.com.npVisit
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Top airports served by Nepal Airlines
Top Nepal Airlines flight routes
Nepal Airlines information
| IATA code | RA |
|---|---|
| Routes | 22 |
| Top route | New Delhi to Kathmandu |
| Airports served | 11 |
| Top airport | Kathmandu Tribhuvan |
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.