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FAQs about flying with Neos Air

  • What is Neos Air's carry-on size allowance?

    On board Neos Air flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Neos Air assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Neos Air fly to?

    Neos Air offers direct flights to 84 cities in 31 different countries. Marsa Alam, Sharm el-Sheikh, and Milan are the most popular cities covered by Neos Air.

  • What is Neos Air’s primary hub?

    Neos Air concentrates most of its flight operations in Milan.

  • How does KAYAK find such low prices on Neos Air flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Neos Air.

  • What’s the cheapest route that Neos Air flies?

    In the last 5 days, the cheapest route flown by Neos Air found on KAYAK was from Palma de Mallorca to Milan, with a price of RM 540 for a return.

  • What are the most popular airports for Neos Air flights to depart from?

    With 64 Neos Air flights departing each week, Milan Malpensa airport is the most popular airport for Neos Air flights to depart from. The most popular destination from this airport is Brno. The next most popular departure airport is Verona airport, with 36 Neos Air flights departing from there each week.

  • Is Neos Air part of an airline alliance?

    No, Neos Air is not part of an airline alliance.

  • How many destinations does Neos Air fly to?

    In total, Neos Air flies to 84 destinations.

Neos Air customer reviews

8.0
Very Good56 verified ratings
7.5Boarding
7.1Food
7.1Entertainment
8.0Comfort
8.2Crew
Traveller rating:
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V
4.0 Mediocre
-
Had worst experience with check in and baggage check attendant I’ve ever had in my life with airline attendant as well as what I feel was poor communication skills and customer service, along with inaccurate information or willingness to assist in correcting. Had to check three bags an ALL my belongings due to saying my bag was too large for bins overhead, or willingness to check them at the gate if so. BOTH my bags are typical carry on size or smaller, and never had the issue. I preferred to check one bag due to convenience on the trip, but not my personal bag. Anyway, had to check them, pay to check them, and then the flight was very light on people, plenty of luggage larger or same size as mine aboard, and no others had to check theirs. And PLENTY of space for the luggage onboard. So unsure why was singled out, like this, but had to check some fragile items and electronics, personal items including some financial information and checks, computer etc So just would like an explanation, and confirmation that your staff was correct, or that this shouldn’t be an issue in future flights for me, as I do travel a good amount, and would fly your airlines again in the future, if this was not the way it happen going forward and was a mistake or one off event. Appreciate our reply and clarification on the policies and costs associated with my flight.
T
2.0 Poor
-
Absolutely terrible. Didn’t notify us of a delay until after we arrived at the airport, ended up spending the whole day at the airport and it got delayed 3 more times. The whole delay ended up being 5.5 hours. Never flying Neos again
A
2.0 Poor
-
Garbage airline
V
10.0 Wonderful
-
Nice staff and good service
A
2.0 Poor
-
horrible. will never book again
V
4.0 Mediocre
-
Air was not working while grounded and we were waiting in the heat for almost 2 hours until takeoff. It was way too hot to be on the plane for that long, especially with the same hot air circulating with people coughing and sneezing. We were all sweating. Flight crew was great and flight was very smooth in air as well as takeoff and landing. Also, wifi was not working and we were not able to watch anything. Screens were not working. There were no earbuds given out even if we wanted to watch something. That was very disappointing as it was a very long flight and we had 2 young children with us.
K
10.0 Wonderful
-
Phenomenal! So completely exceeded expectations!
V
6.0 Okay
-
NYC JFK there is no information about delayed flight, milan airport no information where to pick up the bording pass
L
10.0 Wonderful
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In-flight service was very good. Plane had spacious overhead bins and incorporated windows with an automatic dimming feature eliminating the need for traditional plastic shades. Boarding was halted and the crew did not communicate a reason. We waited on the gang plank for 30 minutes after showing boarding passes without being given a reason.
J
10.0 Wonderful
-
Our flight with Neos airlines was great. The price was very reasonable, the staff very professional and accomodating. The flight was comfortable with more leg room than most airlines I have travelled with in the past. The food and service while on board was good. I would travel again to Italy and back with Neos if given the opportunity.

Neos Air flight status

YYYY-MM-DD

Neos Air route map – Which destinations does Neos Air fly to?

Find out which destinations you can fly to direct with Neos Air by entering your departure airport. If you want to know whether Neos Air flies a certain route, enter both the departure and destination airport before hitting search.
YYYY-MM-DD

All Neos Air flight routes

Flight no.Departure airportArrival AirportDurationSunMonTueWedThuFriSat
2542Marsa Alam (RMF)Sharm el-Sheikh (SSH)0h 55m•
2542Sharm el-Sheikh (SSH)Bologna (BLQ)4h 15m•
2290Milan (MXP)Mersa Matruh (MUH)3h 25m•
2542Bologna (BLQ)Marsa Alam (RMF)4h 10m•
1764Verona (VRN)Puerto del Rosario (FUE)4h 20m•
1446Bologna (BLQ)Puerto del Rosario (FUE)4h 25m•
1446Granadilla (TFS)Bologna (BLQ)4h 10m•
1446Puerto del Rosario (FUE)Granadilla (TFS)1h 0m•
1765Puerto del Rosario (FUE)Verona (VRN)4h 0m•
1383Tel Aviv (TLV)Milan (MXP)4h 10m•
1350Verona (VRN)Granadilla (TFS)4h 30m•
1382Milan (MXP)Tel Aviv (TLV)3h 45m•
1350Granadilla (TFS)Las Palmas de Gran Canaria (LPA)0h 35m•
1350Las Palmas de Gran Canaria (LPA)Verona (VRN)4h 15m•
1432Enfidha (NBE)Milan (MXP)1h 50m•
1432Houmt Souk (DJE)Enfidha (NBE)0h 50m•
1460Las Palmas de Gran Canaria (LPA)Milan (MXP)3h 55m•
1432Milan (MXP)Houmt Souk (DJE)2h 5m•
1460Milan (MXP)Granadilla (TFS)4h 25m•
1586Bodrum (BJV)Rome (FCO)2h 35m•
1586Rome (FCO)Milan (MXP)1h 15m•
1780Enfidha (NBE)Verona (VRN)1h 50m•
1294Puerto del Rosario (FUE)Rome (FCO)3h 55m•
1374Luxor (LXR)Marsa Alam (RMF)0h 40m•
1374Marsa Alam (RMF)Milan (MXP)4h 50m•
1294Rome (FCO)Granadilla (TFS)4h 20m•
1930Milan (MXP)Sharm el-Sheikh (SSH)4h 5m•
1930Sharm el-Sheikh (SSH)Cairo (CAI)1h 0m•
1294Granadilla (TFS)Puerto del Rosario (FUE)0h 45m•
1374Milan (MXP)Luxor (LXR)4h 10m•
1930Cairo (CAI)Milan (MXP)4h 0m•
1780Verona (VRN)Houmt Souk (DJE)2h 10m•
246Milan (MXP)Nosy Be (NOS)9h 30m•
2986Mersa Matruh (MUH)Milan (MXP)3h 35m•
2986Milan (MXP)Bologna (BLQ)0h 50m•
2242Rome (FCO)Marsa Alam (RMF)3h 45m•
2243Marsa Alam (RMF)Rome (FCO)4h 15m•
2874Rome (FCO)Sharm el-Sheikh (SSH)3h 45m•
2875Sharm el-Sheikh (SSH)Rome (FCO)4h 15m•
2986Bologna (BLQ)Mersa Matruh (MUH)3h 15m•
1585Rome (FCO)Bodrum (BJV)2h 25m•
1585Milan (MXP)Rome (FCO)1h 10m•
2879Karpathos (AOK)Verona (VRN)2h 55m•
2680Milan (MXP)Samos (SMI)2h 40m•
2681Samos (SMI)Milan (MXP)3h 0m•
2878Verona (VRN)Karpathos (AOK)2h 35m•
2562Verona (VRN)Mersa Matruh (MUH)3h 10m•
2420Milan (MXP)Dakar (DSS)6h 0m•
2715Karpathos (AOK)Milan (MXP)2h 55m•
2714Milan (MXP)Karpathos (AOK)2h 50m•
2421Dakar (DSS)Milan (MXP)5h 30m•
2671Mersa Matruh (MUH)Verona (VRN)3h 15m•
2246Rome (FCO)Mersa Matruh (MUH)2h 55m•
1236Houmt Souk (DJE)Rome (FCO)1h 45m•
1030Houmt Souk (DJE)Verona (VRN)2h 5m•
1860Houmt Souk (DJE)Bologna (BLQ)2h 0m•
1236Rome (FCO)Monastir (MIR)1h 25m•
1860Bologna (BLQ)Monastir (MIR)1h 45m•
1030Verona (VRN)Monastir (MIR)1h 45m•
1236Monastir (MIR)Houmt Souk (DJE)0h 40m•
2850Bergamo (BGY)Rome (FCO)1h 10m•
2433Monastir (MIR)Verona (VRN)1h 50m•
2850Mersa Matruh (MUH)Bergamo (BGY)3h 25m•
2350Milan (MXP)Monastir (MIR)1h 50m•
2350Houmt Souk (DJE)Milan (MXP)2h 5m•
1040Bergamo (BGY)Monastir (MIR)1h 50m•
1040Houmt Souk (DJE)Bergamo (BGY)2h 15m•
1701Tel Aviv (TLV)Turin (TRN)4h 5m•
7027Marsa Alam (RMF)Verona (VRN)4h 40m•
1025Monastir (MIR)Milan (MXP)1h 50m•
785New York (JFK)Palermo (PMO)8h 20m••
787Milan (MXP)New York (JFK)8h 40m••
277Verona (VRN)Zanzibar (ZNZ)8h 10m•
153Rome (FCO)Verona (VRN)1h 20m•
284Rome (FCO)Zanzibar (ZNZ)8h 5m•
153Nosy Be (NOS)Rome (FCO)9h 0m•
292Milan (MXP)Arusha (JRO)7h 50m•
1958Rome (FCO)Houmt Souk (DJE)1h 40m•
152Rome (FCO)Nosy Be (NOS)8h 55m•
152Verona (VRN)Rome (FCO)1h 20m•
1621Puerto del Rosario (FUE)Milan (MXP)3h 50m•
747Mombasa (MBA)Milan (MXP)8h 20m•
1620Milan (MXP)Puerto del Rosario (FUE)4h 15m•
More flight routes

Neos Air contact information

Everything you need to know about Neos Air flights

Neos Air information

IATA codeNO
Routes441
Top routeVerona to Marsa Alam
Airports served85
Top airportMilan Malpensa
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.