Traveller reviews
Overall rating
7.8
Good
Based on 14 reviews
Boarding
8.4
Comfort
8.0
Crew
8.4
Entertainment
6.8
Food
5.0
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LATAM Airlines Brasil traveller reviews
Pros
"Great food and perfect confort"
(in 35 reviews)
"Great food and great service!"
(in 35 reviews)
"The flight was very good."
(in 60 reviews)
Cons
"I was traveling business class."
(in 8 reviews)
"The flight was on time."
(in 9 reviews)
"Flight attendant Ana absolutely adorable."
(in 118 reviews)
Recent reviews
Traveller rating
295
181
141
143
6
Find reviews that mention:
delayed flight
flight attendants
good flight
food was good
great service
old plane
three hours
latam
leg room
business class
flight was on time
amazing customer service
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10.0
Pros: Customer service
Cons: Foodreview from
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10.0
Pros: Service
Cons: Foodreview from
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10.0
Pros: Everything
Cons: Nothingreview from
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8.0
Pros: A non entertainment plane for an international flight even being theoretically a quick flight does not sound good at all
Cons: An alternative to providing entertainment on boardreview from
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5.6
Pros: Luggage dispatch courtesy
review from
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5.5
Pros: The crew was OK, there was nothing they were authorized to do to make things better.
Cons: It was too crowded for a pandemic times, there was no space between the people.review from
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10.0
Pros: Friendly crew and easy check-in. Comfy seats.
review from
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9.6
Pros: crew extremely attentive and sympathetic. Great food and perfect confort.
review from
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2.0
Cons: The flight Was with a overbook . They do not let we make a check in by the alegation that the equipament hás been change, verry bad company
review from
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9.3
Pros: Usual latam crew warm and extra attention
Cons: My seat's entertainemnt was displaying some issues, simple to fix, seat 24Hreview from
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2.0
Worst service ever
Pros: Nothing.
Cons: Flight delayed 7 hours. No proper update was given by LATAM. The food provided in the airport was horrible.review from
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10.0
Pros: Neat, polite and orderly. Good Food!
review from
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8.0
Pros: Seat was fine, it was a very full flight, but even so everything went smoothly.
review from
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4.5
Pros: Smooth flight
Cons: The boarding process was chaotic. Each passenger is allowed to make their own rules and do as they want. My seat felt like there was NO padding.review from
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5.3
Cons: The boarding. I had a brand new and expensive baggage but was not be able to carry my luggage on because it was said the airplane was full. But when I entered the plane there was a lot (a lot) free space for luggage . i tried to back my luggage up to carry with me but I was not allowed; it was said the flight could be delayed althought there was at least 15 minutes before departing. It was not the first time they lied to clients. I lost my trust in Latam.
review from
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10.0
Great service
Pros: Staff is friendly and helpful.review from
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9.5
Pros: On time flight
review from
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3.5
Pros: Arrived safely
Cons: More room in the seatsreview from
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10.0
Pros: Great entertainment options and system
review from
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8.0
Pros: Fairly ok service from the team, and I saw the attendants being attentive to a seating mix up in the row ahead of mine. Thought things could have been a little clearer in the transfer from the gate to the shuttle buses to the plane.
review from
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6.0
Cons: Ran out of Red wine. Waiting 30 minutes for air bridge to arrive
review from
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6.5
Pros: It was all like expected except for boarding.
Cons: Boarding was crowded and confusing. Flight was full and many had to check their hand luggage in.review from
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10.0
Pros: People, accommodating, service, everything was good,
Cons: Sincerely I don’t know.review from
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9.6
Pros: Extremely attentive and courteous crew.
review from
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8.0
Pros: Doha to Colombo flight seats is very comfortable and crew is very helpful.
review from
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10.0
Pros: Timeliness, cleanliness, professionalism and courtesy of everybody involved on the trip
Cons: There’s always room for improvement that’s for sure but nothing in particular.review from
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9.0
Pros: Seating was wonderful. Crew- Everyone very nice and helpful.
Cons: Not sure all my food was gluten free.review from
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8.3
Pros: Não funcionou as tomadas para carregar eletrônicos
review from
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2.0
Cons: They lost ine of my bags. Amateur and inefficient. Avoid if possible.
review from
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7.6
Pros: The crew was amazing, but the seat so small!
review from
LATAM Airlines Brasil FAQs
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Flight status
LATAM Airlines Brasil route map
Top airports served by LATAM Airlines Brasil
LATAM Airlines Brasil contact information
- JJ IATA code
- +55 11 4002 5700 Call
- latam.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.