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Pros: Luggage dispatch courtesy

Pros: The crew was OK, there was nothing they were authorized to do to make things better.

Cons: It was too crowded for a pandemic times, there was no space between the people.

Cons: The flight Was with a overbook . They do not let we make a check in by the alegation that the equipament hás been change, verry bad company

Worst service ever

Pros: Nothing.

Cons: Flight delayed 7 hours. No proper update was given by LATAM. The food provided in the airport was horrible.

Pros: Smooth flight

Cons: The boarding process was chaotic. Each passenger is allowed to make their own rules and do as they want. My seat felt like there was NO padding.

Cons: The boarding. I had a brand new and expensive baggage but was not be able to carry my luggage on because it was said the airplane was full. But when I entered the plane there was a lot (a lot) free space for luggage . i tried to back my luggage up to carry with me but I was not allowed; it was said the flight could be delayed althought there was at least 15 minutes before departing. It was not the first time they lied to clients. I lost my trust in Latam.

Pros: Arrived safely

Cons: More room in the seats

Cons: Ran out of Red wine. Waiting 30 minutes for air bridge to arrive

Pros: It was all like expected except for boarding.

Cons: Boarding was crowded and confusing. Flight was full and many had to check their hand luggage in.

Cons: They lost ine of my bags. Amateur and inefficient. Avoid if possible.

Cons: I dont like that when booking with Kayak i domt have the ability to imput my frequent flyer number which would give me priority with American Airlines or latam. Instead, I had to wait for them to assign seats and was almost unable to board the plane.

Pros: Atl least on time

Cons: Start the boarding early It was set to statt 2:20 and starts after 3:00 am

Pros: Below average experience

Cons: Need to be better on almost all aspects. Particularly, entertainment and service

Cons: My reservation was changed last minute without it being communicated to me. Had to come back the next day to the airport.

Cons: Long line at check in. The changed the gate but did not revise the sign. The plane pulled out from the gate 1 hour late. Got to GRU late and missed my GIG flight. No I have a 7 hour lay over. Never fly LATAM again

Pros: Nothing

Cons: Too much time waiting for the luggage

Pros: Crew very cooperative

Cons: Plane is way too old

Pros: Online The wine

Cons: Take seriously all restrictions of size of carry ons There was so many persons with two backpacks plus 2/3 bags. Food was mediocre and plane was very noise. Finally, get a finger

Pros: As malas foram bem tratadas, sem deterioração

Cons: Os assentos são muito pequenos, foi muito desconfortável o tempo de viagem. O tempo de espera em pé na fila também foi muito grande, acredito que no total uns 20 minutos, mas podem ter sido mais, ainda assim, muito tempo para mim, que carregava - ainda que com a perna lesionada - o filho com 17Kg.

Cons: I have yet to.get my luggage! TODAY IS THURSDAY AND I believe my luggage is still in Sao Paolo, Brazil since Sunday.