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Ariva Gateway Kuching

No 9 Jalan Bukit Mata, Kuching 93100, Malaysia
+60 8225 0958

RM 143+

Overall guest ratings

7.4/10 Good
Based on 856 reviews

Review highlights

  • 8.5
  • 8.0
  • 4.9
  • 3.6

Nearby

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    About

    With a stay at Ariva Gateway Kuching, you'll be centrally located in Kuching, steps from Hills Shopping Mall and Tun Jugah Shopping Center. This 4-star hotel is within close proximity of Tua Pek Kong and Chinese History Museum.

    Rooms

    Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a sauna.

    Dining

    A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Laundry service
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Fitness centre
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 856 reviews
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.0 "80% were impressed by the laundry service."
      8.0 "Housekeeping was great, according to 80%."
      8.0 "Management was excellent, said 80%."
    • 6.2 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.9 "Pool is below average."
    • 3.6 "Breakfast is below average."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
    • 2.7 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    • 2.3 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    7.4 Good
    Based on 205 reviews
    • 8.8 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "High comfort."
      9.5 "95% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
    • 6.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 3.4 "Breakfast is below average."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 2.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.2 "Disappointing wellness & sports facilities."
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    Overall rating

    7.3 Good
    Based on 479 reviews
    • 7.9 "Good location."
      9.7 "97% liked the proximity to shopping."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% were impressed by the laundry service."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.9 "Pool is below average."
    • 4.0 "Breakfast is below average."
    • 2.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 2.3 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 42 reviews
    • 8.7 "Location is great."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
    • 6.8 "Rooms are ok."

    Overall rating

    7.1 Good
    Based on 128 reviews
    • 8.8 "Location is great."
    • 7.8 "Good service."
    • 6.2 "Rooms are ok."
    • 3.5 "Breakfast is below average."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.8 "For 82%, the lobby entrance was sub-standard."
      1.4 "86% complained about the elevator."
    • 2.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      1.8 "For 82%, the lobby entrance was sub-standard."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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