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Cons: Same boarding delays. Airport gates have no seating and hard to hear announcements in other areas. Posting of gate info was late as well

Great flight!

Pros: Comfy seats, good entertainment selection, friendly crew!

Cons: Food was meh, pillowcases were dirty :(

First Timer

Pros: I loved the price, very comfortable seats.

Cons: Food options on flight were not that good.

Pros: Liked the in flight entertainment.

Cons: More food options would be nice.

Pros: The ticketing/boarding process at IAD was easy and efficient. As for the flight itself, the crew was VERY friendly and helpful and the beget sandwich was a delight. Thank you for keeping those warm and tasty!!

Cons: I could barely hear the announcements on the plane, both ways. From row 21 on the way there and again from row 10 on the way back you literally couldn't hear any of the announcements at all. Granted, it was kind of nice that they weren't blaring loud but I'm not sure that's a good thing if an emergency every pops up. All of the passengers around me were asking if anyone could hear the announcements..

Pros: Great service by the crew/staff Great entertainment selection

Cons: The seats would NOT stay reclined. I would reclined my seat entirely, fall asleep, and ten minutes later wake up because my seat was once again upright. This happened on both of my flights.