Search
Deals
Reviews
Locations
Tips
FAQs

Book Hertz hire cars in Tulum

Driver's age: 26-65
Thu 27/6
Thu 4/7
Here is why travelers choose KAYAK

Save up to 40%Compare multiple travel sites with one search.

Free to useThere are no hidden charges or fees

Filter your dealsFilter by car type, brand and more. Instantly customise your results.

Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.

Hertz car hire prices in Tulum

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Reviews for Hertz in Tulum

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)
Overall rating2.8 PoorBased on 15 reviews
Cleanliness
2.8
Comfort
2.8
Overall
2.8
Pick-up/Drop-off
2.8
Value for money
2.6

Recent reviews

Traveller rating
0
0
0
0
0
0
6
4.0
Pick up took ages… When the contract was finally signed, after having to pay a massive insurance surplus for a limited coverage, the personnel did not find the assigned car. We had to wait at least half an hour at the parking lot until the personnel showed up with the car. Once the car was found, it turned out the car was still dirty and thus not ready for delivery. Another long wait for the car to be washed. We finally took possession, but had to ask the personnel to do some additional cleaning in the copilot’s place, as it was still dirty. Whilst I had agreed to a partially filled tank, after driving just a few miles, the indication jumped to a lower level, not really reflecting the gas tank level I had agreed to. The water tank for washing the windshield was empty, which we noticed only later. Due to rain and dirty roads we had to fill it at a gas station… Drop-off in Mérida was efficient. Car worked well.Reviewed 13 Apr 2024
review fromkayak
2.0
They did not have the car we booked, overcharged for the car we received, overbooked what was shown on our receipt.Reviewed 3 Apr 2024
review fromkayak
4.0
The actual cost of the vehicle was more than double the price that was quoted to me on Kayak.Reviewed 28 Mar 2024
review fromkayak
2.0
Terrible. They had 0 cars available. I had to take a bus to the airport to pick up the car and they didn’t tell me until I arrived. They gave me no discount. I wouldn’t rent with them again.Reviewed 21 Mar 2024
review fromkayak
2.0
We got a confirmation that our car was reserved. After waiting in line for about an hour we heard that there were no cars available. After insisting they could give us a car that was quite a bit more expensive. Not amused we opted for that, but it took them another hour to "unlock" the car in the system. We decided not to wait any longer and cancelled the whole thing and took a taxi to bacalar, which ended up even being cheaper. Horrible customer service!Reviewed 13 Jan 2024
review fromkayak
2.0
Hi, I had to travel an hour go get to the hertz store in Tulum. One arrived, the representant told us that the car was no longer available and that hertz was not able to honor my reservation. Without compensation, the hertz representative told us to leave without a car rental, with is the total opposite of what customer service is. I had to take another taxi back to my hotel and lost mu entire AM. What compensation are you offering to your customer in these cases? Regards,Reviewed 3 Jan 2024
review fromkayak
2.0
Cons:They scammed me. I went to my time to pick up and told me they did nit have any cars. But I could have a car for 125..00. Then I called kayak and hertz. No help for me at all. They still charged my credit card and I never got a car to rent. I will take my complaint to the top to get this fraud stopped. **be careful do not rent from kyak or Hertz on here, it is a TOTAL SCAM!Reviewed 24 Feb 2021
review fromkayak
2.0
Cons:There were no vehicles available. Wasted my time driving to this rental location only to be told I’d have to wait a day and pay 10 times the amount advertised.Reviewed 10 Jan 2021
review fromkayak
2.0
Pros:I reserved a car. When I arrived to pick it up, I was rudely told that no cars were available.Cons:They could have had the car that I reserved.Reviewed 8 Jan 2021
review fromkayak
2.0
Pros:I was scammed, we had made the reservation for 76$ and he told me the car was not available, gave me an even worse car, and then charged me 200$. HE saw that I had to deliver it in Cancun and once I told him I was heading to the airport he scammed me.Cons:If they stick to their prices.Reviewed 1 Dec 2020
review fromkayak
3.2
Don’t trust the pick-up timeCons:You book a car at 9am but they provide it at 4pm. Of course you have no info during that time and are just waiting. No one cares in Hertz, not their fault, no discount I do not recommend them at allReviewed 7 Jan 2019
review fromkayak
2.0
No carsPros:Nothing.Cons:Rude service people and no cars to rent.Reviewed 4 Jan 2017
review fromkayak

Where can I find Hertz hire cars in Tulum?

Address

Carretera Fed. Tulum & Coba

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Phone

+52 984 871 2737

Address

Centro Comercial Puerta Tulum

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Phone

+52 800 709 5000

Address

Tulum Ap, Ejido Chunyaxche

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 800 709 5000

Address

Carr Tulum Boca Paila Km7

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00

Phone

+52 800 709 5000

Good to know

Most popular location

Tulum Ap, Ejido Chunyaxche

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Tulum

  • Intermediate car hire from Hertz in Tulum are around -1% cheaper than other car types, on average.

FAQs about hiring a car from Hertz in Tulum

  • What is the most popular car hire from Hertz in Tulum?

    Intermediate (Nissan X-Trail or similar) is the most frequently booked car hire type from Hertz in Tulum.

  • How many car hire locations does Hertz have in Tulum?

    Hertz has 4 hire locations in Tulum. Take a look at our Hertz hire location map to find the best car hire near you.

  • Does Hertz have a car hire location at the airport: Tulum Intl airport (TQO)?

    Yes

  • Does Hertz offer shuttle or airport pick-up services from Tulum Intl airport (TQO)?

    No (according to our data)