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|Top route||Philadelphia to Orlando|
|Top airport||Denver Intl|
Pros: Flight was cheaper
Cons: Boarding. Over booked.
Pros: We missed the flight due to parking difficulty
We came to the airport at 1:10 pm and flight supposed to leave to Ontario at 1:30 pm
I requested a flight change or refund
But neither refused
Please help us to get refund or credit for the next flight
Cons: Please provide help to us
Cons: Not charging so much for water. I understand the financial impact of COVID on the airlines, but water is essential.
Cons: Bag check slow
Cons: They purchased us for carrier on ridiculous
Pros: Everything went well
Pros: Got us to our destination.
Cons: The seats are basically a covered board that don't recline. For a short flight it is OK, otherwise if you want comfort beyond that, this is not your airline. Flight was delayed due to an IT issue and we couldn't board. Perhaps a backup plan for the future. Paper and pencil doesn't break down that easily as a backup option.
Cons: Seats don’t lean back
Pros: Good flight attendants and pilot. Ground crew was not good. Flight took almost as long as driving my car.
Cons: Avoiding stupid delays like the wrong plane at the gate.
Pros: The crew was great but the seats were not comfortable.
Pros: The crew was great, they were very friendly & helpful.
Cons: Lines to board are always long
Pros: Crew was amazing, arrival time much earlier, easy boarding
Cons: Complimentary water on the plane
Pros: The price, not the charges for the luggage, carry ons.
Cons: Less repeated opportunities to sign up for the additional charges for carry-on, seat selections which was overkill. There are enough solicitous emails to dodge without having to say no to the same question over and over. It seems sneaky, breeding mistrust. We were delayed about 30 min. because of a crew change, had to wait for the crew to arrive. I don't understand this- if I knew the flight was leaving a month earlier, why couldn't the airline have crew there to fly the plane as scheduled?
Pros: Yes, the crew was amazing and I enjoyed the leg room.
Pros: Crew was great, no time no delays.
Cons: Free movies,
Cons: Show all the upcharges in checkout, like paying for even a purse
Pros: Cheapest flight but your interface does not show all the up charges for basics like seat selection or a CARRY ON. If you book spirit you see these options
Cons: Be upfront abput all the upcharges and let people select what they want in the checkout process vs finding out at the airport. no on travels without at least a purse and they charge for that. Spirit does the same but you know that during checkout. Had no idea frontier did this with your interface
Pros: Better costumer service !
Pros: It was ok, one gets what one pays and I understand that.
Cons: Some padding on the chairs would have been welcome.
Pros: This was the most uncomfortable plane ride I have ever been on. Will not use this airline again
Cons: Social distancing, the seats are absolute garbage. There’s no room, the tray tables are a freaking joke. It was excruciatingly uncomfortable.
Cons: Free water
Cons: Luggage took over 45min
Cons: I recommend for being punctual
Cons: Get rid of middle seat seating please. don’t mind paying for the fares slightly more. thank you!
Pros: On time departure and arrival
Cons: Don’t charge for seat assignments or carry on luggage
Pros: They wouldn’t let me board and then rebooked my flight for the wrong city and won’t switch it to Syracuse now..
Cons: Everything I will never book with them again I am Outraged
Pros: The price was excellent. The crew was fairly friendly. And it was on time
Cons: More comfortable seats, reclining seats, visual entertainment no matter how short the flight is a nice addition.
Pros: Seat extremely comfortable
Pros: Super friendly crew
Cons: Seating to close with Covid 19-
Cons: Flight was delayed 5 hours with no explanation
Cons: And baggage retrieval at Las Vegas was terrible.
Pros: Arrived safely.
Pros: Not a thing.
Cons: Customer service. Organization. Staff being knowledgeable.
Cons: Frontier “recommended we cancel” our flights in order to change a date, EVEN though they have a “flexible cancellation” and “no fees to reschedule”. In turn they canceled our flights home, provided us with a credit that wouldn’t even cover our flight, and then provided the WORST customer service I have ever been apart of. The supervisor was incredibly rude. I was provided a $140 ticket credit (less than half of what I paid) and am will probably never use it. Very disappointed
Pros: There was no redeeming qualities to flying Frontier
Cons: Literally everything. They charged for everything, hidden fees and terrible staff. Will never fly frontier again
Pros: Crew was horrible and frontier sucked as always
Pros: The crew was amazing
Pros: Friendly staff
Cons: Better seats, they feel like a combo of metal and plastic
Pros: That I paid for an aisle and it was comfortable. The boarding process and that there was room for my handbag
Pros: Frontier staff gipped us money in order to check in
Cons: Mexican staff are horrible
Cons: Sadly, it's just Frontier. You see, they are just the worst airline these days. It's not that the service was bad, but everything about it is uncomfortable and smoothed. Staff are pleasant enough but it's super cheap and you get nickel and dime to death. You have to pay $3 for a water bottle. Airplane engine is always loud the seats are super uncomfortable and you may as well be sitting on a five gallon bucket. I gave them so so rating and I feel like it's the highest rating they could ever get. Definitely not the staff's fault.
Pros: Good service and friendly staff
Pros: The crew was very friendly AMD nice
Cons: It would have been better if my chair reclined and that baby didn't cry my whole flight
Pros: It was cheap, and the crew was nice.
Cons: Those seats really suck, even for a 1 1/2 hour flight.
Cons: Everything is ok
Pros: crew was nice but minimal
Cons: frontier charges for a carry on, small pack pack included. No entertainment or wifi offered. Plane was very very warm on cabin and they didn’t offer any beverages.
Pros: Fast boarding
Cons: Not such a long delay, but I understand due to the conditions
Cons: Delayed flight. Switched planes. People without masks. No one enforced the mask rule and it made me very uncomfortable
Pros: Boarding was smooth. Extra legroom sets were way nice!
Cons: Give a snack and a drink for crying out loud!
Pros: It was just an overall great flight. Very easy to book and enjoyed it.
Cons: I look forward to drinks and snacks onboard again.
Cons: Flight delayed 2hrs for no reason!’
Pros: The ease of getting onboard.
Cons: I paid extra for the exit seats thinking there were going to be more comfortable, they were worse then the regular seats and I felt ripped off. On top of that you charge for water? That’s silly.
Cons: Everything!!! No Masks in board during COVID? Terrible!!!
Pros: Un gran piloto, en medio de la tormenta tu aterrizaje fue perfecto, gracias
Cons: Me parece que por la pandemia debería haber un poco de distancia entre cada familia o viajeros y no hay de ninguna manera, ni para abordar ni en el avión ni en la salida. Creo q les falta un poco de organización en esta parte para asegurar el bienestar de todos los pasajeros
Pros: Crew was very good. Flight very comfortable.
Cons: Nothing. It was a very enjoyable trip.
Cons: Many people without masks.
Pros: Very good
Cons: Hope is on time not delay 1 hour that’s all
Focusing predominantly on domestic travel within the United States, Frontier flies to smaller regional locations as well as large cities. Controlling operations from a hub in Denver, the airline reaches more than 105 locations across the United States. Services are also available to international vacation destinations in Mexico, Jamaica, Puerto Rico, Canada, and the Dominican Republic.
Frontier operates as an ultra-low-cost carrier with competitive prices and direct single-leg trips. Fares are kept low by sacrificing luxuries, such as in-flight entertainment devices, while meals and drinks can be purchased as extras. It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. A codeshare agreement is held with carrier Volaris, expanding the possible connections between Mexico and the United States.
It is possible to sit in either Economy or Stretch (their version of Premium Economy). The chairs are not designed to recline, meaning the person in front of you won’t encroach on your space. Seats in the Stretch section have roughly an extra 5 in of legroom and a large pull-out tray that is ideal for working on a laptop.
Exclusively Airbus aircraft are chosen for the fleet, with Frontier preferring narrow-body jets like the A320 family. One of the most commonly flown models is the A320neo, which has tremendous fuel efficiency and can carry approximately 186 passengers. The planes have distinctive animals painted on the tails and are all unique images. Among the animals featured are rabbits, dolphins, bears, sea otters, and penguins. The names of the characters appear underneath the cockpit windows.