Traveller reviews
Overall rating
7.8
Good
Based on 38 reviews
Boarding
7.8
Comfort
7.5
Crew
8.4
Entertainment
6.2
Food
6.6
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
FlySafair information
| IATA code | FA |
|---|---|
| Routes | 44 |
| Top route | Johannesburg OR Tambo to Cape Town Intl |
| Airports served | 15 |
| Top airport | Johannesburg OR Tambo |
Recent reviews
Traveller rating
22
5
2
1
1
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10.0
Service was fantastic.
Reviewed Nov 2023review from
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10.0
all good, thank you
Reviewed Nov 2023review from
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10.0
Great airline. Will use again. Keep up the great work though and maintain your customer retention. And please keep an eye on the bottom line and stay in business for decades to come and grow from strength to strength.
Reviewed Oct 2023review from
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6.0
For the first time ever we had a grumpy check in agent. I got told off for not having a lock on my bag and she looked seriously put out that we were checking in as a group of 7. Very unusual as I fly regularly with Safair and all the staff have always been super friendly.
Reviewed Oct 2023review from
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10.0
i like everything
Reviewed Oct 2023review from
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10.0
Everything went very well.
Reviewed Aug 2023review from
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8.0
Nothing to say: perfect
Reviewed Jun 2023review from
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10.0
Free or minimal cost water available in recyclable cups on board would be very welcome! Everything else was great!
Reviewed May 2023review from
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8.0
On time every time
Reviewed Feb 2023review from
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6.0
Seats are small. But I guess that will not change on my behalf. Otherwise their service is great.
Reviewed Feb 2023review from
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10.0
Boarding efficiency. Otherwise, you're doing well.
Reviewed Dec 2022review from
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10.0
Loved our Cabin Crew you could tell they enjoyed there job. The Chief Stuart was a delight. What a great way to start our day with such a positive company.
Reviewed Nov 2022review from
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6.0
Unfortunately diverted to Bloemfontein due to medical emergency
Reviewed Apr 2022review from
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10.0
Personnel was nice and efficient
Reviewed Mar 2022review from
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10.0
all went smooth
Reviewed Mar 2022review from
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10.0
Complimentary snacks...but they sell everything
Reviewed Jan 2022review from
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10.0
Pros: crew insisting everyone covers mouth and nose with the mask
Cons: surprised to see no separation between people,Reviewed Apr 2021review from
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10.0
Pros: Excellent COVID protocol
Reviewed Apr 2021review from
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6.5
Cons: More worried about profit than covid
Reviewed Oct 2020review from
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7.0
Pros: Value for money.
Cons: Boarding was interminable. Standing around waiting in the jetwayReviewed Sep 2020review from
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8.5
Pros: Seat could be wider or a business class option would be welcome
Reviewed Feb 2020review from
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6.0
Pros: Boarding was efficient
Cons: Improve leg roomReviewed Jan 2020review from
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10.0
Cons: service and punctuality all good
Reviewed Sep 2019review from
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3.3
Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!
Reviewed Mar 2019review from
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10.0
Pros: Great staff
Cons: No entertainment, but then you are a budget airlineReviewed Apr 2017review from
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10.0
Pros: Timely service is their main priority. Excellent
Reviewed Feb 2017review from
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10.0
Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!
Cons: NoneReviewed Sep 2016review from
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9.0
Low cost, high value
Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.
Cons: Can't think of anything. Although expectations weren't high, they surpassed them.Reviewed Jul 2016review from
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6.0
Budget Airlines, don't ask too much
Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.
Cons: If only we were served drinks, but that's asking too much.Reviewed Jul 2016review from
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8.0
Pros: Take off and landing was smooth
Reviewed Jan 2016review from
FlySafair FAQs
What is FlySafair's carry-on size allowance?
On board FlySafair flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the FlySafair assistance team will most likely ask you to pay extra for checked luggage.
Where does FlySafair fly to?
FlySafair offers direct flights to 14 cities in 6 different countries. Cape Town, Johannesburg, and Durban are the most popular cities covered by FlySafair.
What is FlySafair’s primary hub?
FlySafair concentrates most of its flight operations in Johannesburg.
How does KAYAK find such low prices on FlySafair flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including FlySafair.
Flight status
FlySafair route map
Top airports served by FlySafair
- Johannesburg OR Tambo Airport (JNB)
- Cape Town Intl Airport (CPT)
- Durban King Shaka Intl Airport (DUR)
- Johannesburg Lanseria Airport (HLA)
- Port Elizabeth Airport (PLZ)
- East London Airport (ELS)
- George Airport (GRJ)
- Bloemfontein Intl Airport (BFN)
- Harare Airport (HRE)
- Livingstone Airport (LVI)
- Maputo Intl Airport (MPM)
- Victoria Falls Airport (VFA)
- Port Louis Sir Seewoosagur Ram. Airport (MRU)
- Zanzibar Kisauni Airport (ZNZ)
- Nelspruit Kruger Mpumalanga Airport (MQP)
FlySafair contact information
- FA IATA code
- +27 87 357 0030 Call
- flysafair.co.za Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.