|Top route||Johannesburg OR Tambo to Cape Town Intl|
|Top airport||Johannesburg OR Tambo|
Service was fantastic.
all good, thank you
Great airline. Will use again. Keep up the great work though and maintain your customer retention. And please keep an eye on the bottom line and stay in business for decades to come and grow from strength to strength.
For the first time ever we had a grumpy check in agent. I got told off for not having a lock on my bag and she looked seriously put out that we were checking in as a group of 7. Very unusual as I fly regularly with Safair and all the staff have always been super friendly.
i like everything
Everything went very well.
Nothing to say: perfect
Free or minimal cost water available in recyclable cups on board would be very welcome! Everything else was great!
On time every time
Seats are small. But I guess that will not change on my behalf. Otherwise their service is great.
Boarding efficiency. Otherwise, you're doing well.
Loved our Cabin Crew you could tell they enjoyed there job. The Chief Stuart was a delight. What a great way to start our day with such a positive company.
Unfortunately diverted to Bloemfontein due to medical emergency
Personnel was nice and efficient
all went smooth
Complimentary snacks...but they sell everything
Pros: crew insisting everyone covers mouth and nose with the mask
Cons: surprised to see no separation between people,
Pros: Excellent COVID protocol
Cons: More worried about profit than covid
Pros: Value for money.
Cons: Boarding was interminable. Standing around waiting in the jetway
Pros: Seat could be wider or a business class option would be welcome
Pros: Boarding was efficient
Cons: Improve leg room
Cons: service and punctuality all good
Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!
Pros: Great staff
Cons: No entertainment, but then you are a budget airline
Pros: Timely service is their main priority. Excellent
Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!
Low cost, high value
Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.
Cons: Can't think of anything. Although expectations weren't high, they surpassed them.
Budget Airlines, don't ask too much
Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.
Cons: If only we were served drinks, but that's asking too much.
Pros: Take off and landing was smooth
On board FlySafair flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the FlySafair assistance team will most likely ask you to pay extra for checked luggage.
FlySafair offers direct flights to 14 cities in 6 different countries. Cape Town, Johannesburg, and Durban are the most popular cities covered by FlySafair.
FlySafair concentrates most of its flight operations in Johannesburg.
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