Book Enterprise Rent-A-Car hire cars in Grand Rapids

Reviews for Enterprise Rent-A-Car in Grand Rapids

Recent reviews

Traveller rating

Wonderful

6

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

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staff was very helpfulcar available

airport locationpick up and drop

10.0

Professional and friendly agents. Easy in and out process at beginning and also return.Reviewed 31 Jul 2024

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2.0

Charged outrageous fee to return to different airport after flight was cancelledReviewed 10 Jul 2024

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2.0

Absolutely a disastrous experience. I flew from Los Angeles to Grand Rapids, Michigan for a funeral. When I arrived via Uber at the Enterprise location with my reservation and confirmation number, I was told that there were no cars available, despite my confirmed reservation and confirmation. They offered no resolution, and I was stranded in Grand Rapids until a family member could pick me up. I was late to the funeral visitation and vigil. I will never use Kayak or Enterprise again. I called their corporate head quarters and have yet to receive any follow up from them.Reviewed 26 Jun 2024

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10.0

Pros:Everything was easyReviewed 6 Jan 2021

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2.0

Pros:Staff was helpfulCons:Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NOReviewed 13 Sept 2020

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2.0

Cons:I booked a vehicle they didn't have, so I never got a vehicle.Reviewed 7 Jul 2020

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10.0

Pros:Staff was super nice and helpfulCons:Nothing :)Reviewed 4 Jul 2020

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6.8

Pros:There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.Cons:Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!Reviewed 30 Jun 2020

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2.0

Pros:They called me at 8 am stating that they had no cars available and that every single location in Grand Rapids also had no cars availableCons:I appreciate the call but I’m confused as to why their website said they had cars available if they didn’t.Reviewed 25 Jun 2020

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10.0

Cons:I returned the vehicle two days early because of good weather, but I only got about a $10 credit for returning it early. The credit should have been more.Reviewed 28 Nov 2019

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• Where are some of the best places to pick up an Enterprise car rental in Grand Rapids?

  When people arrive in the Grand Rapids area on a flight, they will often pick up their Enterprise rental car at Gerald R. Ford International Airport (GRR). While this is a good idea when you're arriving at the airport, it is not quite as convenient if you are already in Grand Rapids and want to pick up a car. A better option for these travelers would be to visit the Enterprise location at 1100 Plainfield Ave. NE, which is right in the heart of Grand Rapids.

• What are the different car rental amenities or benefits offered by Enterprise Rent-A-Car in Grand Rapids?

  Some Enterprise locations in Grand Rapids offer a local pick-up service, where they pick you up and take you to the rental office. You can typically add additional drivers to your rental contract, allowing multiple people to share the driving responsibilities. Enterprise usually offers one-way rentals, allowing you to pick up a vehicle in Grand Rapids and return it to a different location if needed. Enterprise often offers rental options for drivers under the age of 25, making it accessible for younger travelers.

• Where are some good places to park my rental car in Grand Rapids?

  Grand Rapids offers metered on-street parking in the downtown area and other commercial districts. The cost of on-street parking typically ranges from $1.50 to $2.00 per hour, with varying time limits. Some areas have free on-street parking, but those spots may be limited. Grand Rapids has multiple parking garages throughout the city. Garage parking typically costs around $1.50 to $2.00 per hour, with daily maximums ranging from $12 to $18. Some garages offer discounted evening and weekend rates.

• What is the most popular car hire from Enterprise Rent-A-Car in Grand Rapids?

  Economy (Class Economy Car or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Grand Rapids.

• How many car hire locations does Enterprise Rent-A-Car have in Grand Rapids?

  Enterprise Rent-A-Car has 6 hire locations in Grand Rapids. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Gerald R. Ford Intl airport (GRR)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Gerald R. Ford Intl airport (GRR)?

  Yes